Billing Representative 9:30am - 6:00pm
Company: Canon USA
Posted on: January 5, 2021
Location: US-IL-SchaumburgRequisition ID: 24151Category:
Administrative/ClericalPosition Type: Full-TimeOverview
Responsible for the administration and billing of service
agreements under close supervision. Requires working in a
collaborative environment with Sales, other administrative
departments and Service Management while always keeping the
customers' requirements and satisfaction as a top priority.
- Works in a busy, dynamic, professional office environment.
- Manages billing and takes ownership of an appropriate number of
- Interacts with customers regularly to ensure accurate and timely
- Reviews and validates pricing and terms of service agreements and
- Responsible for data entry by entering and updating service
agreement billing and terms in custom operating system.
- Handles routine dispute resolution and resolves all internal and
customer inquiries through phone, email and customer ticketing
system in a timely manner.
- Escalates unresolved issues to Lead or Supervisor.
- Works hand in hand with Sales, Service and other internal
- Responsible for retrieval and entry of meter reads.
- Responsible for retrieval of purchase orders for contract
- Associates degree or equivalent.
- Prior administration experience with strong Microsoft Excel
skills required along with effective analytical ability.
- Oracle or SAP experience preferred.
- Ability to complete a high level of data entry with robust
problem solving skills are necessary.
- Limited processing errors.
- Some overtime required, especially at month end.
About our Company - Canon Solutions America provides industry
leading enterprise, production, and large format printing
solutions, supported by exceptional professional service offerings.
With the technology offerings of the Canon and Oc brands, Canon
Solutions America helps companies of all sizes find ways to:
improve sustainability, increase efficiency, and control costs in
conjunction with high volume, continuous feed, digital and
traditional printing, and document management solutions. A wholly
owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is
headquartered in Melville, N.Y. and has sales and service locations
across the U.S.
Canon Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan, profit
sharing, success sharing, educational assistance, recognition
programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with
If you are not reviewing this job posting on our Careers' site
csa.canon.com/careers , we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
Keywords: Canon USA, Schaumburg , Billing Representative 9:30am - 6:00pm, Accounting, Auditing , Schaumburg, Illinois
Didn't find what you're looking for? Search again!