Billing Representative I
Company: Canon Solutions America, Inc.
Location: Schaumburg
Posted on: May 13, 2022
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Job Description:
US-IL-Schaumburg - US-NJ-Burlington Canon Solutions America,
Inc.Requisition ID: 25199Category: Administrative/ClericalPosition
Type: Full-TimeOverviewUnder close supervision, responsible for the
administration and billing of service agreements. Works in a
collaborative environment with Sales, other administrative
departments and Service Management while always keeping the
customers' requirements and satisfaction as a top priority.
Responsibilities- Reviews and validates pricing and terms of
service agreements and purchase orders.- Responsible for submitting
customer Portal Billings.- Handles routine dispute resolution and
resolves all internal and customer inquiries through phone, email
and customer ticketing system in a timely manner; escalates
unresolved issues to Lead or Supervisor. - retrieves purchase
orders for contract renewal.- Ensures payments are booked
correctly. Complete more complex reporting required by the
accounts.- Coordinates payments between CFS and Canon Solutions
America; reviews and tracks in-sourcingpayments. Facilitates all
Waive Requests from CFS. Processes contract termination at End of
Life; works closely with Collection Team. QualificationsTypically
requires general education and/or vocational training but little to
no experience.- High school diploma or equivalent required, some
college strongly preferred. 0 - 1 year of experience.- Prior
administration experience.- Strong Microsoft Excel skills required
along with effective analytical ability.- ERP experience
preferred.- Ability to complete a high volume of data entry with
robust problem-solving skills are necessary.- Ability to work
overtime required, especially at month end. Company OverviewAbout
our Company - Canon Solutions America, Inc. empowers companies of
all sizes to succeed by supplying market leading enterprise,
production, and large format printing solutions, supported by
exceptional professional service offerings. With unwavering
dedication to promote professional innovation, Canon Solutions
America, Inc. helps drive sustainability, nurture efficiency, and
regulate costs through the unification of comprehensive digital and
traditional printing and document management solutions. As a wholly
owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is
headquartered in Melville, NY and has sales and service locations
across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which
earned approximately $30.4 billion in global revenue in 2020, ranks
third overall in U.S. patents granted in 2020 and was named one of
Fortune Magazine's World's Most Admired Companies in 2020. Canon
Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan,
discretionary profit sharing, discretionary success sharing,
educational assistance, recognition programs, vacation, and much
more. A more comprehensive list of what we have to offer is
available at
https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/We
are an EEO/AA employer. Minority/Female/Individuals with
Disabilities/Protected Veterans.If you are not reviewing this job
posting on our Careers' site csa.canon.com/careers, we cannot
guarantee the validity of this posting. For a list of our current
postings, please visit us at csa.canon.com/careers.#CSA Posting
Tags#LI-EF1 #PM20PI177215011
Keywords: Canon Solutions America, Inc., Schaumburg , Billing Representative I, Accounting, Auditing , Schaumburg, Illinois
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