Financial Specialist - Cash Posting

Company: Prism Health Care Services
Location: Schaumburg
Posted on: June 20, 2022

Job Description:

Health, Dental, Life Insurance, 401k and generous Personal Time Off benefits are available for full-time employees.

JOB SUMMARY:

Under the direction of the Financial Specialist Lead, this position is responsible for all financial activities relating to posting cash.

QUALIFICATIONS

* High school diploma or equivalent.
* Minimum of one-year experience in DME or Medical Office Customer Service.
* Proven performance record in cash collection and customer service.
* Strong knowledge of federal and state regulations
* Demonstrates ability to work successfully with internal and external contacts
* Strong collaborative and skills in facilitating teamwork
* Ability to work independently
* Demonstrate excellent oral and written communication, problem solving, investigational and analytical skills along with excellent listening and interpersonal skills
* Ability to multi-task, prioritize and manage time effectively

ESSENTIAL FUNCTIONS

* Performs appropriate tasks related to cash collection and cash posting.
* Knowledge of Medicare LCD's and Qualifications for home medical equipment
* Maintain current knowledge of Medicare, Illinois Public Aid and insurance industry policies and guidelines
* Interacts in strict adherence to HIPPA compliance regulations and related company policies
* AR Dashboard:
* Completes Invoice Review (Updated Addresses, Bad Addresses, Credit Invoices, Failed Emails)
* Completes Payment Review (Expired/Expiring Soon CC, Autopay Fails, Payment Plan Exceptions)
* Completes Collections Review (Billing Cycle Complete, Collection Disputes)
* Review Collections Deposits for accuracy


* Cash Posting
* Apply cash batches daily based on bank sheets
* Identify payments trends and make recommendation to Lead/Manager for pricing updates
* Identify insurances for EFT, ERA enrollment
* Balance batches daily with excel report compared to DCB


* Upload required documents to the patient account
* Responds to customer requests courteously and with respect
* Approaches customers and inquiries in a manner which represents ownership
* Resolves customer complaints by investigating problems and making recommendations to executive leadership
* Refers troubleshooting calls to appropriate department
* Reports any patient or referral related problems to Lead immediately
* Build and maintain positive relationships with referral sources to include education on medical equipment qualification and policy changes
* Promote company program and services to assigned referral source.
* Meets monthly and quarterly productivity goals
* Adherence to the Prism's Employee Handbook
* Adherence to Prism's Policies and Procedures
* Supports the mission, vision and strategic plan of the organization.
* Contributes to team effort by accomplishing related results
* Communicate necessary information to the Mangers and Co-workers
* Participate in on-call schedule rotation
* Attend in-service training when required
* Performs other duties as assigned

Keywords: Prism Health Care Services, Schaumburg , Financial Specialist - Cash Posting, Accounting, Auditing , Schaumburg, Illinois