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Front Office Specialist

Company: SuccessTMS
Location: Schaumburg
Posted on: May 16, 2022

Job Description:

The Front Office Specialist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. This position requires excellent customer service skills. It is a highly visible position requiring discretion, good judgment, a pleasant and professional manner, and administrative skills.ROLE AND RESPONSIBILITIESGreeting patients, answering phones and directing calls, assisting patients/families;Provide excellent patient care and treat patients with compassion while developing trust and rapport.Scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, closing day, operating several types of basic office equipment, and other such tasks.Excellent customer service skills.The position is highly visible; requiring discretion, good judgment, a pleasant and professional manner, and articulate phone voice.QUALIFICATIONSMinimum 1 year clerical and/or receptionist experience; or 6 months in a medical setting Customer service experienceProven Ability to maintain professional appearance and demeanor, and interface well with patients.Excellent communication skills and ability to work well with a team.Ability to lift and easily maneuver 20-40lbsWe offer a competitive salary along with benefits including medical/dental/vision insurance, paid time off, and 401K.


Keywords: SuccessTMS, Schaumburg , Front Office Specialist, Administration, Clerical , Schaumburg, Illinois

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