Provost Office Operations Manager
Company: National Louis University
Location: Chicago
Posted on: April 20, 2024
Job Description:
Provost Office Operations Manager
ID
2024-1376
Job Locations
US-IL-Chicago
Category
Administrative/Office Support
Position Type
Staff (Full-Time)
Overview
Who We Are: National Louis is a 135+ year old university that has
been grounded in the values of innovation, access, excellence, and
equity from its inception. As an institution, we believe in
providing access to educational opportunity and that education is
our greatest lever for social and economic mobility. We are a
student-focused community that is committed to continuous
improvement and superior student service. We believe that through
education we are able to empower change and build healthy
communities. Our hard-working community is based on collaboration
and respect for all team members and students. What We Offer: At
National Louis University, we offer our employees an innovative
environment to work together and inspire the ideas that will make
an impact. As our external environment changes, our employees are
provided the opportunities and tools needed to grow both personally
and professionally to remain successful. NLU employees and
dependents are offered a wide range of benefits, including but not
limited to, Health Insurance benefits, Retirement benefits, Paid
Time Off and Educational Benefits. What You Will Do: Reporting to
the Vice Provost and Chief of Staff to the Provost, this position's
responsibilities include performing a variety of professional and
administrative duties that facilitate the day-to-day operations of
the Provost's Office. This position is responsible for supporting
the planning and execution of assigned projects, including managing
the strategic action plan for the Provost's team, coordinating
Provost's Office communications, and managing the Provost's
calendar.
Essential Responsibilities
- Coordinates the Provost's Team annual
strategic priority projects, facilitating updates from all unit
leaders within the Provost's team and organizing and maintaining
strategic plan documents. Provides project management assistance to
team members as needed, helping with project scope, timing,
analysis and reporting. Provides regular reports to Provost and
team on the progress of project objectives.
- Manages all formal and informal Provost Office interactions
with students, including the processing of academic appeals,
student complaints, and student misconduct cases.
- Supports the execution of multiple annual Provost Office
processes, including application processes for Faculty Sabbaticals,
Promotion and Tenure, Faculty Awards, the nominating process for
Emeritus status, annual faculty letters of appointment, and faculty
Performance Evaluations.
- Serves as primary manager of the Provost's calendar,
responsible for documenting meeting requests, scheduling meetings,
and reporting to the Chief of Staff when scheduling conflicts
require prioritization.
- Works with the the Chief of Staff to help manage day-to-day
budget transactions for the Provost's Office and supports routine
reviews of budget-related reports (variance reports, etc). Serves
as thought partner for Chief of Staff in analyzing budgets and
seeking efficiencies and strategies to recommend to the Provost to
maximize the strategic impact of the Provost Office's
resources.
Qualifications
- Bachelor's Degree or equivalent combination relevant education
and experience relevant to this position
- Minimum of 3 years of related and relevant experience
- At least one year of experience in project coordination,
planning, and/or management, demonstrating growth in managing
increasingly complex and cross functional projects
- Ability to interact professionally and tactfully with various
people with different levels of education, cultural backgrounds,
and life experiences
- Proven experience working in collaborative teams and problem
solving. Strong interpersonal, organizational, and communication
(writing, speaking, listening) skills. Ability to maintain
confidentiality while working on sensitive matters
- Ability to work independently prioritizing tasks to meet
deadlines while maintaining accuracy and attention to detail
- Strong skills with Microsoft Office applications (particularly
Word, Excel, PowerPoint, and Outlook)
- Results Focus - Achieves results within established timelines.
Understands and demonstrates that intentions, activities and
results are not the same. Expects that obstacles will occur and
refuses to use them as an excuse for not achieving results.
- Problem Solving - Takes a proactive approach to anticipating
and preventing problems. When problems occur, defines those
problems, investigates obstacles, gathers relevant information,
decides whether solving the problem should be a group decision,
generates and analyzes alternate solutions and arrives at a
workable solution.
- Initiative - Recognizes opportunities and initiates actions to
capitalize on them. Looks for new and productive ways to make an
impact. Demonstrates this characteristic when it comes to
generating new ideas or processes, capitalizing on new business
opportunities, seeking out and taking on increasing responsibility
or resolving problems as they occur. Uses sound judgment about when
to take action and when to seek guidance or permission. This is in
contrast to those who fail to notice opportunities, wait to be
asked or instructed before taking action, seldom offer new ideas or
express reservations about taking on additional responsibilities.
NLU Inclusion Statement: National Louis University is deeply
committed to serving its community, advancing access and equity,
and ensuring that all individuals are welcomed and valued. We are
dedicated to fostering a culture where diversity, equity, and
inclusion remain at the core of who we are. These are more than
just words to us: they are truly a way of life for the NLU
community. We recognize that differences in abilities, age,
ethnicity, gender (identity and expression), race, religion, sexual
orientation, socio-economic status, and background bring richness
to our work environment. We affirm diverse perspectives, innovative
contributions, and authentic presentations of self from every
member within the NLU community. We believe inclusion is grounded
in the actions we intentionally take each day. Our goal is to
inspire and empower NLU employees and community members to
cultivate an environment where we collectively focus on uplifting
and advancing our institutional culture.
Special Instructions
Please Include the following along with your application:
- Resume (Required)
- Cover Letter (Optional)
NLU Employees please also submit an Internal Posting Form
Keywords: National Louis University, Schaumburg , Provost Office Operations Manager, Administration, Clerical , Chicago, Illinois
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