Customer Liaison/Reporting and Analytics
Company: Ricoh
Location: Schaumburg
Posted on: January 14, 2021
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Job Description:
POSITION PROFILEThe Customer Liaison position is assigned to key
customer sites. In addition to delivering certain contracted
services, this position is responsible for interfacing with the
client to determine the best way to meet current and future needs
and for building a positive relationship with the customer in order
to grow the account. May have on-site/off-site or third-party job
coordination and/or job consulting responsibility. Will maintain a
high level of customer interaction with a focus on growing volume
and new business for the site. In some cases this position may also
be responsible for technical support for equipment, production and
job requirements. This is an exempt position that requires specific
customer knowledge.JOB DUTIES AND RESPONSIBILITIES* Interface with
customers to manage higher-level work or job requirements requiring
a specific production knowledge or skill.* May serve as
on-site/off-site sales coordinator.* Performs other duties as
assigned.QUALIFICATIONS (Education, Experience, and
Certifications)Typically Required:* Requires 5+ years experience in
a related field.* Requires experience in operation of the most
advanced machines, performing complex jobs.* Customer Service
experience is required.At Ricoh, we embrace and respect the
collective and unique talents, experiences, and perspectives of all
people. Together, we inspire remarkable innovation. That is how we
live the Ricoh Way. And with our commitment to ethics, you can be
sure that we are doing it with transparency, integrity, and
corporate social responsibility.Ricoh is an EEO/Affirmative Action
Employer -- Minorities/Women/Protected
Veterans/Disabled.SDL2017
Keywords: Ricoh, Schaumburg , Customer Liaison/Reporting and Analytics, Advertising , Schaumburg, Illinois
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