Remote Health Insurance Customer Care Specialist
Location: Chicago
Posted on: June 23, 2025
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Job Description:
2 Remote IL Based Temp (Possibly Temp to Hire) F/T Health
Insurance Customer Care Specialists Needed Our client a busy
Medical Insurance Company is currently looking to hire some
experienced remote temporary possibly temporary to hire full-time
Health Insurance Customer Care Specialists. Medical, Life,
Disability, Medicare Supplement Insurance Claims & Benefits
knowledge, and customer service experience are required. Computer
equipment a laptop and a headset will be provided by our client.
You must secure your own reliable high-speed Internet. These are
temporary full-time remote contract positions with long-term
temporary-to-hire potential. Monday-Friday Full-Time (8:45am to
5:00pm) one 15-min break and a 45-minute unpaid lunch. Job
Responsibilities Respond to all incoming phone calls related to
claim status inquiries from insureds and providers. Document brief
description of calls on the CAMS and CAPS systems. Make outbound
calls as needed to support returned checks and resolve claim
inquiries. Refer claims that were improperly handled to the Claim
Supervisor for immediate attention. Fulfill claim form requests for
plans not administered by our insurance. Communicate with insurance
carriers or service providers as needed in order to provide
feedback on claims administered by carriers. Process changes to
CAMS System, including personal and coverage information; send
confirmation of additions, deletions, and/or any changes to
coverage as needed. Handle waiver of premium transactions,
cancellations due to death, and other claims related transactions.
Job Requirements Minimum of 2 years’ of recent experience in an
insurance claims call center specializing in life, health, and
disability claims. Illinois Insurance Producers License for Life
and Health Insurance is preferred, but not required. Familiarity
with Medicare Supplement Benefits is preferred. Excellent telephone
skills including proper telephone technique. A team player who
displays problem-solving and analytical skills. If you or anyone
you know is interested, qualified, and immediately available for
employment please send an updated resume to us for immediate review
and consideration.
Keywords: , Schaumburg , Remote Health Insurance Customer Care Specialist, Customer Service & Call Center , Chicago, Illinois
