Customer Service Department Manager
Company: Uline
Location: Kenosha
Posted on: June 24, 2025
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Job Description:
Customer Service Department Manager Pay from $85,000 to $100,000
per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast,
friendly, and customer-focused - that’s what makes Uline’s customer
service legendary! As a Customer Service Department Manager,
continue this legacy by empowering our teams to deliver the
exceptional experience our customers love. Better together! This
position is on-site, and we are looking for people who share our
passion. Position Responsibilities Train Team Leads to provide
top-notch customer service and build a positive team environment.
Manage the daily activities of various Customer Service
departments. Partner with other Managers and with Team Leads to
enhance team performance. Evaluate team procedures and identify
areas for improvement. Review performance reports and suggest ways
to increase efficiency. Resolve escalated customer issues promptly.
Minimum Requirements Bachelor’s degree. 3 years of customer service
management experience. Demonstrated ability to effectively coach
and develop a high-performing team. Benefits Complete health
insurance coverage and 401(k) with 6% employer match that starts
day one ! Multiple bonus programs. Paid holidays and generous paid
time off. Tuition Assistance Program that covers professional
continuing education. Employee Perks Café featuring affordable
daily meal options from local restaurants. On-site fitness center
and beautifully maintained walking paths. Best-in-class, clean,
modern facilities. About Uline Uline, a family-owned company, is
North America’s leading distributor of shipping, industrial, and
packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace . EEO/AA Employer/Vet/Disabled
LI-AP3 LI-IL001 (IN-KNMANC) Our employees make the difference and
we are committed to offering exceptional benefits and perks!
Explore Uline.jobs to learn more!
Keywords: Uline, Schaumburg , Customer Service Department Manager, Customer Service & Call Center , Kenosha, Illinois
