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Product Engineer

Company: Misumi USA
Location: Schaumburg
Posted on: March 25, 2020

Job Description:

Product EngineerLocation: Schaumburg, ILType: Full TimeMin. Experience: Entry LevelThe Product Engineer will promote sales of MISUMI custom products and key initiatives through design communication with customers by email, phone, and visits; manufacturing coordination, and special engineering related projects as needed.


Customer Support:

  • Handle custom quoting opportunities between customers and internal departments (domestic and overseas) to capture new business and support existing business.
  • Review customer drawings for completeness and validate manufacturability.
  • Help customers expedite manufacturing in special cases.
  • Work with CAD/CAM outputs to solve quality issues for development team.
  • Maintain key initiative progress and VOC via internal daily logs and/or databases.
  • Clearly communicate customer requirements such as product specifications and delivery schedules to the backend manufacturing to ensure customer satisfaction.
  • Provide internal and external technical design support and education for products including materials, finishes, fits, tolerances, and sizing via phone, email, and internal training as it relates to internal key initiatives (digital manufacturing).
  • Ensure compliance to quality; work with Customer Service and Procurement on quality claims.


    • Promote and educate customers including design engineers, mechanical engineers, buyers or other professional and technical personnel on custom products and services to increase sales.
    • Present technical subjects in Lunch and Learns and support with technical answers.
    • Provide product and design support including manufacturing capability and capacity to increase usage in customer designs.
    • Work collaboratively with Sales and development team to achieve growth goals and understand market requirements to drive manufacturing platforms.
    • Create presentation materials for Customer Visits, Shows, and Webinars.


      • Other responsibilities may include supplier and manufacturing development, manufacturing kaizen, product development, or as needed by the organization.
      • Travel requirement between 10-25%, as needed.


        • Bachelor's Degree in Mechanical, Automation, or Industrial Engineering.
        • 3+ years of relevant experience.
        • Strong experience in low volume, drawing based business model within machined, assembled, fabricated, and welded components.
        • Working knowledge of 3D CAD software (SolidWorks, NX).
        • Microsoft Office (Excel, Access, Word, PowerPoint).
        • Knowledgeable with SQL, CRM software, VB, VBA (plus).
        • Sheet metal design, manufacturing (laser/bend), and welding experience a plus.
        • Knowledge of machined components experience a plus.
        • Excellent problem solving, interpersonal, and conflict management skills.
        • Excellent verbal and written communication skills.
        • Strong ability to work both independently and collaboratively as part of a team.
        • Highly motivated, organized, responsible, possess leadership, and results oriented.
        • Knowledge of manufacturing processes and equipment preferred.

          MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

Keywords: Misumi USA, Schaumburg , Product Engineer, Engineering , Schaumburg, Illinois

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