Field Engineer 4
Company: Advent Global Solutions
Location: Schaumburg
Posted on: June 15, 2022
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Job Description:
Assignment Detail
RDM: Rahul J
Job Description
Position Description
***This job req is subject to overtime discounts (0.95x exempt;
1.35x non-exempt) and a 10% discount after six months of
service***
End Client: ***/Dell - Dell certifications are required once an
offer is extended and prior to candidate starting work. These are
free of cost to the candidate!
Bill Rate: *** (Do not go over this rate without permission from
Pinnacle)
Minimum Pay Rate: ***
Fed Ex Address:
Please list out the top choice the candidates have on top of the
resume for the locations (Example: 1st choice, 2nd choice,
etc.)
7 Positions - *** Req. REQ520179 / Fed EX: 500 Commerce BLVD Aurora
IL, 60504
6 Positions / *** Req. REQ520179 / Fed Ex: 1270 N Wilkening RD
Schaumburg IL, 60173
1 Position / *** Req. 875 W Division ST Chicago IL 60642 (WALKING
ONLY)
Weekly Mileage: 250-350 miles per week
Candidate(s) are NOT paid to drive to and from work. All mileage
during the day to work locations are reimbursed per the standard
*** mileage.
MUST HAVE ON TOP OF EVERY RESUME:
1. How many years' experience do you have with Laptop
Break/fix?
2. How many years' experience do you have with Desktop
Break/Fix?
3. How many years' experience do you have with Dell Laptops?
4. How many years' experience do you have with Dell Desktops?
5. How many years' experience do you have with Field
experience?
6. How many years' experience do you have with Hardware
Experience?
7. How many years' experience do you have with Software
Experience?
8. Are you A+ Certified?
Job Description:
Candidate will be taking PC hardware break fix calls at various
locations.
Must have reliable transportation.
Must be able to pass drug and background screening.
Must be able to complete required product training.
Required Skills:
DELL Desktop PC, Install/Support, Expert
A+ Certification
Screening Requirements:
Must be able to pass drug and background screening.
Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL
RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!!
DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these
questions below and write down EXACTLY what they answer. Do NOT
make any corrections to their answers regardless if they are right
or wrong. If any questions are left blank or you do not add the
general/technical questions to the resume, the resume WILL be
rejected!
General Questions
Full Legal Name (name that appears in driver's license)
What name do you prefer to be called by?
This position will provide services to customers with government
contracts. One requirement for this position is US Citizenship. Do
you meet this requirement?
What is your zip code of residence?
What is your email address?
Do you have a working printer at home?
Extensive driving is a requirement of this position. Are you
willing and able to drive 2 to 3 hours to deliver services to one
of your customers?
The job requires a substantial amount of administrative work, such
as filling out paperwork, reporting your time and location many
times during the day, and reporting and documenting your activities
in the ticketing system for each service call. Is this something
you will have an issue with?
Have you ever worked for ***? If yes, please provide the dates and
reason for leaving.
If your car breaks down, what is your back up plan for getting to
work or traveling to a customer to provide services? Uber, Lyft or
public transportation are not acceptable as a backup plan.
Occasionally you may be required to work beyond the end of your
planned shift (for example, to work past 5:30pm). Are you willing
to work late on short notice? (Overtime compensation will be
provided as required by local, state, and federal law.)
Do you have a reliable computer and a high speed internet
connection at home that you can use for work?
The dress code for this position is business casual, which means
wearing dress pants such as slacks or khakis, a collared shirt
(tucked in), and dress shoes. No casual or athletic attire is
permitted, which includes jeans, hats, caps, t-shirts, tennis
shoes, construction-type boots, un-tucked shirts, hoodies, and
thermal sweat shirts. Are you willing and able to comply with this
dress code?
As of today, are you available to stay in this position for at
least 6 months? Do you anticipate any reason you wouldn't be able
to complete 6 months of service?
Obtaining Dell computer certification is a requirement for this
position. These certs will COST you NOTHING, and are done after the
interview (if you are selected) on your own computer at home, open
book. Evidence of certification must be submitted before a job
offer is extended. You will be given roughly 3 business days from
the date you are selected as a final candidate to complete the Dell
certifications. Please note that because certification is a
requirement for the position, no reimbursement is provided for
certifications or certification classes. Will there be any issue
with this requirement?
Do you have gaps in your resume between jobs? If so, explain
why.
Why did your last position end? What about the position prior to
that one?
NYC only: You will be required to purchase the *** unlimited metro
card on your 1st day on the job, which the agency will reimburse to
you, will this be a problem? - Please remove this question for
roles outside of New York
Technical Questions
1. Have you ever built or rebuilt a PC before. If yes, when was the
last time you did this?
2. What are the 6 main parts needed to build a PC?
3. In the computer building process why do you need to use thermal
paste or thermal compound?
4. What are 3 things you are able to do inside the BIOS of a
PC?
5. What is the maximum amount of RAM that 32 bit version of windows
7 is able to recognize?
6. What is the primary difference between a solid state hard drive
and a conventional hard drive?
7. What is a device driver?
8. What is the purpose of windows device manager?
9. How can you access the command prompt in windows?
10. What is the command line command to display the IP address of a
PC?
Keywords: Advent Global Solutions, Schaumburg , Field Engineer 4, Engineering , Schaumburg, Illinois
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