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Operations Manager

Company: Tesla
Location: Schaumburg
Posted on: November 13, 2021

Job Description:

The Operations Manager is responsible for delivering an exceptional experience to our customers, developing team members, and managing day-to-day vehicle delivery operations. Our managers must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials. Responsibilities * Lead delivery vehicle preparation team consisting of Vehicle Specialists and Documentation. * Help control expenses, including staffing, supplies, and services. * Monitor daily deliveries, create reporting metrics, and actively review information with your Manager. * Perform additional responsibilities as assigned when business needs arise. * Determine resources needed to ensure vehicle preparation for customer appointments are staffed appropriately. * Empower and guide employees through challenging concerns, to make decisions in the customers' best interest while also supporting Tesla's mission * Recruit, train, and develop management team and employees ensuring all positions are filled in a timely manner * Identify high potential talent and effectively succession plan for needs of the business * Control store expenses continually striving to reduce costs Requirements * Strong and proven experience leading field, technical repair or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilities * Dedicated and ethical approach to Tesla standards * Valid driver's license in the country in which you are applying, 2-year minimum driving record required with a clean driving history As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents. * 401(k), Employee Stock Purchase Plans, and other financial benefits

Keywords: Tesla, Schaumburg , Operations Manager, Executive , Schaumburg, Illinois

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