Client Delivery Manager

Company: Benefitexpress
Location: Schaumburg
Posted on: January 15, 2022

Job Description:

Position:

Client Delivery Manager

Location:

Schaumburg, ILJob Id:

138

# of Openings:

1

Client Delivery Manager
Benefitexpress is a leader in cloud-based solutions for benefits administration. Our platforms are used by well-known brands in healthcare, retail, education and government.
By offering technology that integrates all benefits, in a one-stop-shop, benefitexpress provides simplicity to complex plans and offers a very custom-made experience to engage and educate employees while offering employers an ease of benefit management that is unmatched in the market. benefitexpress provides a full range of services including; benefit enrollment, management and administration as well as direct bill services, reimbursement account administration, carrier bill reconciliation, total compensation statements, and a full-service call center.
By joining our team, you become part of the future of benefits delivery.What we need:
We currently have an opening for a Client Delivery Manager to join our team! The Client Delivery Manager will oversee multiple client accounts from implementation to ongoing administration, by managing all aspects of the project management process as well as being the liaison between internal team and clients.What you will do:Serve as the key contact for the client/customer during implementation and provide ongoing administration for multiple client accountsOversee multiple annual enrollments for clients and their participantsEnsure that all materials related to annual enrollment are consistent with the client's specifications and are properly and professionally preparedContinually work toward keeping internal and external stakeholders informed of progress and issues on the accountWork with Manager of Client Services and other team members to identify training opportunities and suggest process improvements to streamline ongoing deliveryManage projects successfully with strict deadlines while under pressureWhat you will need:Proficient in Microsoft Office Suite; Excel - pivot tables, V look-up, simple queriesExperience with Word letter writing, mail merge and PDF creationResponding to e-mails, scheduling meetings, reserving resources in OutlookBachelor's Degree and/or -3 to 5 years in project management or benefits related fieldPMP preferred but not requiredWhy work here:
At benefitexpress, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer the following perks:Medical/Dental/Vison401(K) with Employer MatchGenerous PTO policyVoluntary benefits including Pet Insurance, FSA, and HSA AccountsExpand your knowledge with our tuition reimbursement programOpportunities for career development including external events and internal Lunch and Learns with a promote from within philosophyBe comfortable at work with our business casual dress codeGive back to your community with paid volunteer time to participate in a project of your choosingWe require a post-offer background check. Equal Opportunity Employer
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Keywords: Benefitexpress, Schaumburg , Client Delivery Manager, Executive , Schaumburg, Illinois