Underwriting Operations Services Manager
Company: Zurich Insurance Company Ltd.
Location: Schaumburg
Posted on: June 13, 2022
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Job Description:
Zurich North America has an Operations Services Manager
opportunity available. This role will support Underwriting within
-Operations Services and be based out of our North American
Headquarters in Schaumburg, IL. This role has the ability to be
hybrid with 2-4 days per month in the office with flexibiity based
on business need.Operations Services provides a variety of services
that support the underwriting process and various internal and
external customers. We are focused on consistent service delivery,
as well as incremental and transformational improvements, which
result in improved service delivery and efficiency. -Our approach
is to partner with the business units to understand priorities,
challenges, and strategy changes, and to learn how we can best
contribute to their success. -In this role you will lead, motivate,
and develop an operations support staff who perform policy services
activities in support of the underwriting process, including Motor
Carrier filings, Posting Notices, and Sanctions
screening.Additional responsibilities:--- Promote effective
operations through standardization, improvement, simplification,
discontinuance or other methods.--- Implement new systems and
procedures in various departments and instruct employees regarding
them.--- Make and implement recommendations on improving
workflow/processes of a functional area or accountability.---
Ensure the volume of work produced meets or exceeds service
standards and quality expectations.--- Make staffing decisions
concerning hiring, training/development, and evaluation of staff
performance.--- Administer performance evaluations and
coach/counsel others to impact performance. -Required
Qualification:--- Bachelors Degree and 5 or more years of
experience in the Operations or Underwriting areaOR--- High School
Diploma or Equivalent and 7 or more years of experience in the
Operations or Underwriting areaPreferred Qualifications:--- People
management experience--- Familiarity with production/metrics
performance environment--- Experience preparing and managing
operational budgets--- Insurance certifications or insurance
courseworkAs a condition of employment at Zurich, employees must
adhere to our COVID-related health and safety protocols (),
including, without limitation, a requirement that employees attest
as to their vaccination status with a YES/NO, and upload proof of
vaccination status, or negative COVID test results when allowable,
to a third-party vendor. These are continuously re-evaluated and
the requirements may change at any time. - -A future with Zurich.
What can go right when you apply at Zurich?Now is the time to move
forward and make a difference. At Zurich, we want you to share your
unique perspectives, experiences and ideas so we can grow and drive
sustainable change together. As part of a leading global
organization, Zurich North America has over 150 years of experience
managing risk and supporting resilience. Today, Zurich North
America is a leading provider of commercial property-casualty
insurance solutions and a wide range of risk management products
and services for businesses and individuals. We serve more than 25
industries, from agriculture to technology, and we insure 90% of
the Fortune 500 -. Our growth strategy is not limited to our
business. As an employer, we strive to provide ongoing career
development opportunities, and we foster an environment where
voices are diverse, behaviors are inclusive, actions drive equity,
and our people feel a sense of belonging. Be a part of the next
evolution of the insurance industry. Join us in building a brighter
future for our colleagues, our customers and the communities we
serve. Zurich maintains a comprehensive employee benefits package
for employees as well as eligible dependents and competitive
compensation. Please click to learn more. -As a global company,
Zurich recognizes the diversity of our workforce as an asset. We
recruit talented people from a variety of backgrounds with unique
perspectives that are truly welcome here. Taken together, diversity
and inclusion bring us closer to our common goal: exceeding our
customers' expectations. Zurich does not discriminate on the basis
of age, race, ethnicity, color, religion, sex, sexual orientation,
gender expression, national origin, disability, protected veteran
status or any other legally protected status. EOE disability/vet -
-Zurich does not accept unsolicited resumes from search firms or
employment agencies. Any unsolicited resume will become the
property of Zurich American Insurance. If you are a preferred
vendor, please use our Recruiting Agency Portal for resume
submission. - -Location(s): AM - SchaumburgRemote Working:
NoSchedule: Full Time -Linkedin Recruiter Tag: #LI-AW1 #LI-HYBRID
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Keywords: Zurich Insurance Company Ltd., Schaumburg , Underwriting Operations Services Manager, Executive , Schaumburg, Illinois
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