Operations Manager
Company: CarMax
Location: Schaumburg
Posted on: June 14, 2022
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Job Description:
7128 - Schaumburg - 250 E Golf Rd, Schaumburg, Illinois,
60173CarMax, the way your career should be! -General Summary: The
Operations Manager (OM) is responsible for all aspects of the
Service Operations Department at one or more assigned locations. As
a senior manager the OM collaborates with Sales, Business Office,
and Purchasing teams to create an exceptional associate and
customer experience aligned with CarMax culture.Principle Duties
and Responsibilities: Management of team and processes associated
with vehicle production and servicingUtilizes reports, analyzes
information and monitors trends to identify opportunities in the
businessDisplays financial responsibility through P&L
managementIdentifies opportunities to reduce waste; identifies
process improvements that are value added for customer and
associate experienceInterviews, hires, trains, and promotes
associates to support Service Operations and company growthServes
as member of senior management team; collaborates to set strategy
for the store and provides vision, direction, and motivation to
teamChampions and implements both company and store initiatives for
consistent execution and proceduresResolves customer and associate
issuesFacilitates and participates in meetings and conference
callsAssociate DevelopmentQualifications: Work requires ability
to:Read, interpret and transcribe data in order to maintain
accurate recordsComplete CarMax provided training in all areas of
the Inventory, Cosmetic, and Production processes -Multi-task in a
high energy, fast-paced work environmentSpeak, listen, and write
effectively in dealing with customers and associates across
departmentsMake independent judgments regarding critical business
decisionsIdentify business opportunities and suggest
improvementsFlexibility to relocate out of Chicago after initial
trainingEducation and/or Experience: 3+ Years of experience as a
Manager, retail management preferredBachelor's Degree a
plusIntermediate computer skillsCompetencies:This position is
assigned to the CarMax Senior Manager Competencies (see CarMax Way
for list of competencies)Working Conditions: May require walking or
standing for an extended period of timeCombination of both indoor
and outdoor environment, including working at times in noisy and/or
inclement weather conditionsRotating schedule with shifts that will
include nights, weekends, holidays and 12-hour daysOccasional
travel for meetings, training, and special assignmentsFlexibility
to work at multiple locations or relocateWears CarMax clothing
(acquired through the company) at all times while working in the
storeDisclaimer and Approvals: This document is intended to
describe the general nature and level of work being performed by
people assigned to this job. - This information is current at the
time of publication. - Responsibilities may include other duties as
assigned and may be amended at the discretion of CarMax with or
without notice.This document has been reviewed and approved by
management and Human Resources and cannot be modified without
written consent by a member of management authorized to modify any
such responsibilities.CarMax is an Equal Opportunity Employer by
both policy and practice and subscribes to federal and state laws
which forbid discrimination because of race, color, age, religion,
sex, national origin or disability. - Employment at CarMax is
at-will, and therefore, can be terminated, with or without cause,
at any time, at the option of the associate or CarMax. - This
at-will employment relationship will remain in effect throughout an
associate's employment with - CarMax unless it is modified by a
specific, express written employment contract that is signed by an
officer of CarMax and the associate. - This at-will employment
relationship may not be modified by any oral or implied agreement.
- Specifically, this job description is not a contract of
employment and does not create any contractual rights of any kind
between the Company and its Associates.Upon an applicant's request,
CarMax will consider reasonable accommodation to complete the
CarMax Job Application.Job SummaryJob number: JR-094683Date posted
: 2022-06-07Profession: Auto Technician & OperationsEmployment
type: Full time
Keywords: CarMax, Schaumburg , Operations Manager, Executive , Schaumburg, Illinois
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