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Claims Vendor Management Sr Specialist

Company: Zurich Insurance Company Ltd.
Location: Schaumburg
Posted on: September 25, 2022

Job Description:

Zurich is currently looking for a -Claims Vendor Management Sr Specialist.This position may work out of one of the following North American offices: - Schaumburg, IL, -with -responsibility for administering contracts with the larger / more complex outside vendors in line with the Business Unit -s Claims Vendor management strategy. - Interfaces between vendors and the company and ensures the company's requirements are met. Seeks to continually improve vendor performance and drives high quality competitively priced vendor solutions. Assists in strategies to optimize vendor service performance and cost across the Business Unit Claims organization.Responsibilities for this role may include: -

  • Responsible for managing and sourcing Claims vendors within the agreed authority levels. Works closely with the procurement function, is responsible for the due diligence process and negotiating new contracts.
  • Responsible for the development of vendor agreements for the larger/more complex vendors and supporting the associated negotiations.
  • Ensures quality and delivery of service level agreements by auditing and tracking vendors within area of responsibility.
  • Tracks and reports metrics to ensure performance against the agreed service levels. Manages Claims vendor performance issues in area of responsibility.
  • Participates in vendor performance reviews within area of responsibility / defined vendors and meetings with new and/or potential vendors. Drives continuous improvement in customer experience and cost savings.
  • Seeks out opportunities to eliminate redundancies and leakage in the Claims organization.
  • Adheres to the Global Claims Policy in the development and management of vendor agreements.
  • Monitors competitor activity to help ensure we maintain a competitive advantage and manage our vendors in line with industry standards and best practices.
  • May participate in customer marketing efforts.Basic Qualifications: -
    • Bachelor's Degree and 6 or more years of experience in the Vendor Management areaOR
    • High School Diploma or Equivalent and 8 or more years of experience in the Vendor Management areaAND
    • Experience managing external business relationships and performancePreferred: -
      • Experience managing projects or teamsAs a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time. -A future with Zurich. What can go right when you apply at Zurich?Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 -. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click to learn more. -As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet - -Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. - -Location(s): AM - SchaumburgRemote Working: NoSchedule: Full Time -Linkedin Recruiter Tag: #LI-LC1 -

Keywords: Zurich Insurance Company Ltd., Schaumburg , Claims Vendor Management Sr Specialist, Executive , Schaumburg, Illinois

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