Global Key Account Manager

Company: Rittal North America LLC
Location: Schaumburg
Posted on: May 27, 2023

Job Description:

Global Key Account Manager - (CANDIDATES MUST RESIDE IN THE US)Proven Leadership, Hard Work and Innovation Alive and Well in North AmericaRittal North America -has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.Primary Activities/Duties:

• Manage either one or a group of key accounts by directing the activities for the specified accounts' overall business relationship. - A global key account is defined as an account that meets one or more of the following criteria and has been determined to be a global key account by Sales Management:
• A global account that purchases our products in multiple countries and the account business model must be aligned globally between different Rittal and customer's entities.
• Account requires stocking special products with engineering value-add solutions.
• Account is over $500K in annual business volume
• Enhance our business and relations with customer by building strong relationships, improving quality, delivery, and cost. -
• Vertically penetrate all aspects of specified accounts including purchasing, engineering,
• Marketing, sales, and senior management.
• Constant coordination of activities related to the global account in all regions of the world, within Rittal and with the customer.
  • Grow the sales revenue for the targeted Key / Strategic Accounts by adding new or additional Key Accounts and working with integrators by vertical penetration.
    • Establish annual goals for each account for development and improvement in Quality, Pricing, and Delivery
    • Understand the quality goals of each account and Rittal's performance to them
    • Prepare schedules and timelines for new products and product transitions to ensure clear expectations and meet delivery requirements
    • Develop supply methods of standards and specials for all accounts
    • Ensure all supply methods and systems are within Rittal Corporation guidelines
    • Understand accounts' forecasting systems and requirements and the impact on capacity within Rittal
    • Periodically review and monitor the supply chain to ensure expectations will be met and make improvements
    • Assist in planning for new products and coordinate product transitions
    • Management of the pricing structure for key accounts in a global perspective.
    • Negotiate terms and conditions for global framework and master supply agreements.
    • Liaison between the corporate office and sales force, regional, and international offices and customers regarding key account business and any issues that may arise
    • Maintain good customer relations
    • Manage the communications and processes for key accounts with our parent organization
    • Manage the procedures within the department to ensure compliance with ISO and company goals and objectives
    • Represent companies in tradeshows and conferences.
    • Business development of new global key accounts.
    • Communication with all departments of the company in different countries and regions to accomplish the above responsibilities.Requirements:
      • Bachelor's degree required, engineering, marketing, business management, or related field preferred
      • Minimum of 7 years of Key Account management experience within a sales organization, global account management experience.
      • Minimum of 3 years of experience in selling technology-based products within IT, preferably the data center infrastructure environment preferred.
      • Demonstrated experience managing in an organization selling both direct and through distributor/VAR/integrator channels. -
      • Individual must have a strong work ethic as well as strong analytical and communication skills.
      • Demonstrated ability to effectively manage a virtual, remote field sales team
      • Demonstrated ability to build long term partnerships with customers.
      • Experience working with multi-national organizations in multi-cultural working environment.
      • Availability to travel, nationally and internationally.
      • Must have a profound knowledge of the standard office applications such as MS Word, Excel and Power Point. Working knowledge with CRM systems is preferred.
      • Spanish and/or German proficiency is a plus. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company's Human Resources Department at (937) 399-0500.This option is reserved for individuals who require accommodation due to a disability.Rittal North America LLC is proud to be an affirmative action/equal opportunity employer. EOE, including Disability/Vets.Powered by JazzHR

Keywords: Rittal North America LLC, Schaumburg , Global Key Account Manager, Executive , Schaumburg, Illinois