Critical Data Center Facility Manager

Company: Prime Data Centers
Location: Chicago
Posted on: May 3, 2025

Job Description:

Prime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.www.primedatacenters.comOverview:The Critical Facility Manager (CFM) serves as a technical resource and leader within Prime data centers and reports to the VP of Critical Operations. The CFM coordinates and supervises day-to-day operations to a high standard of operability & sustainability. Oversee all building systems and critical facilities equipment and is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency and 100% uptime. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CFM serves as an owner representative and is ultimately responsible for the entire facility, the people that report to them, and managing relationships with customers and third-party vendors.The CFM is able to manage medium-large impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CFM will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CFM to drive innovation and resiliency while reducing operational costs in the facilities.The CFM directs, trains, and supports site Operations Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems.Responsibilities:

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Critical Facility Manager as needed.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report of facility and data server-level events within internal SLA.
• Create and deploy new standard practices for Critical Operations Technicians, Chief Engineers, Facility Managers and vendor support teams.
• Provide training and guidance to Critical Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and PDC employees.
• Communicate complex technical information to a non-technical audience.Basic Qualifications:
  • Technical college degree or equivalent work experience in lieu of degree.
  • Five or more years of data center experience or equivalent experience.
  • CPR/First Aid and NFPA70E Certification during employment.Preferred Qualifications:
    • Six or more years of related experience in Data Centers or similar environment (i.e., critical facilities, military etc.).
    • Three or more years' experience leading or managing teams.Knowledge, Skills And Abilities:
      • Strong background in electrical and mechanical systems design review, layout, installation, commissioning, and operations.
      • Expert knowledge of NFPA Electrical, Fire and Life Safety and building codes.
      • Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues.
      • Expert knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations).
      • Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems.
      • Strong supervisor skills.
      • Excellent communication skills, both written and oral.
      • Extensive hands-on experience installing, maintaining, and troubleshooting large commercial and industrial mechanical & electrical systems including:
        • 480V Electrical Distribution Systems.
        • Chilled/Condenser Water Pump.
        • CRACs / CRAHs / DSE.
        • Diesel Generators.
        • Domestic Water systems, including Backflow Prevention devices.
        • EPMS / BMS Systems.
        • Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tanks.
        • HVAC equipment.
        • Knowledge of NFPA 25, sprinkler and dry-stand pipe systems, including Emergency Fire Pump where applicable.
        • Medium Voltage Switchgear.
        • PLC and relay logic controls.
        • STS / ATS.
        • UPS Systems / Types.
        • VFD Drives.
        • VRLA / Li-Ion Batteries and Monitoring Systems.
        • Water Treatment Systems.
        • Well/Vault or Sump Pumps.
        • Proficient with MS Office Suite (Word, Excel, PowerPoint, Project).
        • Ability to train the electrical and mechanical teams on the systems and the procedures.
        • Ability to conduct power & fire system capacity, safety and code compliance assessments.
        • Ability to operate in and promote a rigorous process-driven, team environment.
        • Ability to logically analyze and solve problems.
        • Ability to multi-task multiple projects.
        • Detailed oriented.Physical Requirements:All physical requirements are expected with reasonable accommodations:
          • Walk job sites in uneven terrain.
          • Work at heights and from ladders.
          • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
          • Coordinate body movements when using tools or equipment.
          • Reach and stretch to position equipment and fixtures while maintaining balance.
          • Bend or twist the body into unusual positions while working.
          • Perform physical tasks all day without becoming overly tired.
          • Use hands to manipulate small wires and objects.
          • Push or pull heavy objects into position.
          • Work in a noisy environment.
          • Work at depths, such as under raised floors.Benefits:
            • Competitive salary and performance bonus program.
            • 401k fully vested upon enrollment, up to a 4% employer match.
            • 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability.
            • Paid Time Off + Sick time.Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.
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Keywords: Prime Data Centers, Schaumburg , Critical Data Center Facility Manager, Executive , Chicago, Illinois