Third Party Information Security Escalation Management and Oversight

Company: Bank of America
Location: Chicago
Posted on: May 3, 2025

Job Description:

Third Party Information Security Escalation Management and OversightChicago, Illinois; Washington, District of Columbia; Addison, Texas;At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!The Third Party Information Security Escalation Management and Oversight role oversees Third Party Information Security escalations that route through the Business Information Security Office (BISO). This role partners with key Third Party teams on process, procedures, training, QA etc. Responsibilities include partnering with cross-functional stakeholders, BISO Senior Leadership Team, and SISOs to facilitate the development and review of materials required to present in-scope escalations for approval. This role should fully understand Third Party Information Security risks and procedures, and oversee the portfolio of escalations that route through the BISO organization.Responsibilities include:--- Serve as a single point of contact for information security third party nonadherence escalations--- Work with BISO Senior Leaders on curation and prioritization of escalations requiring appropriate approval--- Support BISO SLT and SISOs with the intake process, including assistance with development and enhancement of materials--- Perform QA of finalized content drafted by SISOs and host review sessions with BISO Senior leader teams--- Closely partner with GT Third Party (GTTP) and Compliance partners to ensure timely review and approval of submitted escalations--- Ensure feedback is responded to as it relates to BISO escalation items--- Facilitate weekly pipeline review meetings with BISO Senior leaders and executive--- Finalize materials and talking points in advance of meeting--- Communicate outcomes and impact following approval committee meeting--- Engage with Third Party Portfolio Execs (TPPEs) and Enterprise Vendor Managers (EVMs) as neededRequired qualifications:--- Exemplary executive presentation and communication skills, specifically written communications--- Strong executive presence, working directly with senior- and executive-level leadership--- Comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding--- Excellent critical thinking skills--- Attention to detail, thoroughness, diligence--- Excellent organizational skills--- Contribute to create a positive team culture within a diverse workforce--- Strong risk awareness, including operational, compliance, and reputational risk--- Highly skilled with all Microsoft tools--- Work independently and as part of a team to achieve objectives--- Experience with working on Regulatory and Risk Issues, MRAs, etc.--- SharePoint proficientDesired Skills:--- Bachelor's and/or Master's degree--- Strong analytical skills/problem solving/conceptual thinking--- Ability to work with technical and non-technical business owners--- Assist with internal efficiencies projects and development--- Global Information Security experience--- Process Management and Design--- Playbook writing--- Communications experience
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Keywords: Bank of America, Schaumburg , Third Party Information Security Escalation Management and Oversight, Executive , Chicago, Illinois