Director and Team Lead, Commercial Policy & Procedures

Company: Hispanic Alliance for Career Enhancement
Location: Chicago
Posted on: June 1, 2025

Job Description:

Application Deadline:

06/03/2025

Address:
320 S Canal Street

Job Family Group:
Audit, Risk & Compliance

Leads the BMO Commercial Bank Policy & Procedures team, working with 1st, 2nd and 3rd line of defense partners/stakeholders and providing expert underwriting, risk return and portfolio management guidance to establish Policy and Procedures which are aligned to the overall risk appetite of the business, regulatory requirements, and in support of BMO Commercial Banks aggressive growth agenda. Ensures that a successful business outcome is the prime measure of success including delivering on time, within quality standards and to the satisfaction of senior leadership. Understands the business/group and facilitates communication with other senior managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including managers, business and technology resources, user groups, and contractors.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Understand regulatory requirements and overall risk appetite of the business. Direct the design, enhancement, communication and execution of policy and procedures that provide for effective risk management and protect organizational image and reputation.
• Provides input on behalf of Commercial Bank in the revision of BMO corporate policies and directives, to ensure market relevance and acceptable application; provides input to Enterprise Risk and Portfolio Management ("ERPM") regarding commercial operating parameters and procedures based on changes in the market place.
• Provides a consistent and centralized approach to governance and oversight of policies, procedures, and underwriting templates owned or used by BMO Commercial Bank.
• Maintains a full inventory, review schedule, documentation and approval records for policies, procedures, and underwriting templates.
• Monitors and tracks performance against review schedule, addresses any issues.
• Provides monthly reporting for past due reviews to first and second line senior management.
• Manages the intranet landing pages for Commercial Bank procedures, including back-end administration and controls.
• Communicates material policy, procedure, and underwriting template updates to BMO Commercial Bank.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
• Develops an expert understanding of business/group challenges.
• Networks with industry contacts to gather competitive insights and best practices.
• Recommends measures to improve organizational effectiveness.
• May consult to or serve on various committees and task forces.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals; assesses and adapts as needed to ensure quality of execution.
• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.
• Directs the planning & implementation of operational programs for an assigned risk portfolio / strategy and executes within required service level agreements and standards.
• Acts as a relationship manager on assigned projects/programs.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Provides input into the planning and implementation of strategic programs.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
• Influences how teams/groups work together.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
• Communicates abstract concepts in simple terms.
• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
• Anticipates trends and responds by implementing appropriate changes.
• Broader work or accountabilities may be assigned as needed.
  Qualifications:
  
  • Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Expert knowledge of risk management, audit, compliance, governance and/or project management is preferred.
  • Expert knowledge of business and regulatory environment and understanding of risk issues / trends and best practices.
  • In-depth communication and relationship management skills.
  • Ability to manage multiple priorities with effective planning and organizing skills.
  • Seasoned expert with extensive industry knowledge.
  • Technical leader viewed as a thought leader for innovation.
  • Verbal & written communication skills - Expert.
  • Analytical and problem solving skills - Expert.
  • Influence skills - Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration - Expert.
  • Able to manage ambiguity.
  • Data driven decision making - Expert.
    
    Salary:
    
    $128,000.00 - $238,000.00
    
    Pay Type:
    Salaried
    
    The above represents BMO Financial Group's pay range and type.
    
    Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
    
    BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:
    
    About Us
    
    At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
    
    As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
    
    To find out more visit us at
    
    BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
    
    BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.
    
    Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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Keywords: Hispanic Alliance for Career Enhancement, Schaumburg , Director and Team Lead, Commercial Policy & Procedures, Executive , Chicago, Illinois