Roving Retail Associate, Electronics Repair

Company: Asurion
Location: Schaumburg
Posted on: November 16, 2022

Job Description:

Job Description: Roving Retail Technician

If you enjoy driving store to store to help people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

Asurion Tech Repair & Solutions retail stores are popping up across the country. We are looking for roving in-store retail technicians to travel to stores in each district. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team .

Starting Pay - $18.70, per hour + uncapped sales & repair commission potential
Top performers earn an average of $828/month on top of their base hourly rate, based on Repair & Sales Commissions

Don't miss this chance to be part of something big at our retail stores.
Gain new skills and certifications.
Provide great customer service experiences.
Bring your ideas to leaders.
Receive unlimited monthly bonuses for great sales!

Apply now if you are customer service-focused and enjoy troubleshooting and repairing tech devices. We are looking for people who are good at talking with customers and can make sales in a retail environment.

We take care of you (benefits/perks):
Ongoing training to grow your skills
Competitive hourly pay and benefits
Paid time off
Career growth opportunities based on your interests
Tuition reimbursement (full-time employees)
401(k) retirement savings plan with employer match
And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health

Here's what you'll bring to the team:
High school diploma or GED
Customer service or retail sales experience
Experience with product service support or electronics troubleshooting (preferred)
Basic knowledge of mobile devices and operating systems
Ability to work a flexible retail schedule
A passing background check (criminal and drug test)
Basic knowledge of Microsoft Office
A valid driver's license and satisfactory driving record with 1+ years of driving experience
Ability to travel a radius of up to 100 miles (store to store)

What you will be doing:
Be the face of Asurion and deliver award-winning, personalized customer experiences
Safely travel in a personal vehicle to locations throughout a designated market (daily)
Perform repairs for all devices -efficiently
Sell and upsell products and warranty to every guest
Achieve sales goals
Handle work orders
Manage inventory
Oversee buybacks and product returns
Learn and provide best practices between stores
Share feedback for store improvements

Get to know us:
As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Keywords: Asurion, Schaumburg , Roving Retail Associate, Electronics Repair, Hospitality & Tourism , Schaumburg, Illinois