Customer Service Specialist
Company: Pacific Advisory Service
Location: Schaumburg
Posted on: March 14, 2023
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Job Description:
A top manufacturer in the world of crystal products is looking
for a Customer Service Specialist.--- - - -Input sales orders in
the system with accurate part ids, prices, costs, and quantities.
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--- - - -Fill out shipping documents properly
--- - - -Pay close attention to changes in customer demand (weekly
feed via EDI) and our inventory level to avoid excess inventory or
inventory shortage, which might cause a factory line down at
customer sites. -Order right quantity of products at a right
timing.
--- - - -Work with other parties (both domestic & international) to
ensure delivery schedule or resolve account billing or other order
problems.
--- - - -Communicate with customers to handle service inquiries and
problems.
--- - - -Setup a new account and provide pricing and product
information.
--- - - -Promote and maintain positive customer relations.
--- - - -Provide logistic/shipping support of products and
samples.
--- - - -Other related duties may be assigned by supervisor as
necessary.3+ years working experience in a similar office job
(preferred). -
MS Excel & various on-line systems.
ERP (JD Edwards, etc.) experience is a plus.Need to commute during
training, but possibly remote thereafter. -(Hybrid)Powered by
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Keywords: Pacific Advisory Service, Schaumburg , Customer Service Specialist, Hospitality & Tourism , Schaumburg, Illinois
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