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HR Area Head Shared Services

Company: Oerlikon
Location: Schaumburg
Posted on: September 17, 2020

Job Description:

Come Join Us! We are looking for HR Area Head - Shared Services HR Executive for our Schaumburg, IL facility. The team size is 7 people, that will report to this position. This role will have 1 Benefits Analyst, 1 Shared Services Coordinator, 1 Process and Tools Specialist, and 4 Payroll employees. The focus of this role is compliance and policy and procedures. The HR Area Head, Shared Services is a key leader within the Oerlikon US HR organization. The chosen candidate will help create and shape the HR Shared Services organization of the future to elevate the employee experience. The HR Area Head, Shared Services will manage the people, processes and systems to deliver operational leadership and oversight for the HR transactional support function. This position will ensure the delivery of high touch experiences for "moments that matter" with excellence in execution and passion for employee services as well as achieving HR performance and service delivery goals with the US region. This position is a "start up" for our HR Department/Function so we are looking for someone who enjoys building from the ground up!What and who is Oerlikon? It is possible to achieve this by adopting state-of-the-art materials, surface technologies and manufacturing technologies. These technologies can create products that make more out of less - increased performance, more possibilities and greater longevity, while simultaneously consuming less energy, reducing costs and using fewer resources. Oerlikon's Mission is to provide its customers with these kinds of competitive advantages through advanced materials and surfaces.The Oerlikon Group is structured in two Segments: Surface Solutions (materials and surface solutions) and Manmade Fibers (production technologies for synthetic fibers and polycondensation systems), which, with their high-tech applications, are targeted at growth markets such as the automotive industry, aerospace, energy, the tooling industry and additive manufacturing (3-D printing). Every Segment provides its technologies and services under well-established brand names and pursues strategies based on the needs and requirements of the respective markets.Responsibilities:--- Leads the HR Shared Services team to provide expertise delivery and support for HR administration, multi-state multi-entity payroll processing, HR policies and processes and systems.--- Build and maintain a positive working environment to train and develop the Shared Services team m--- Responsibilities: Foster an understanding of broad HR principles, policies, procedures and systems with a high level of customer service focus. Monitor team interactions with customers and provide coaching to optimize efficiency and the employee/manager experience.--- Serve as a point of escalation for team members to resolve any complex issues.--- Manages process execution and service delivery within the US--- Develops SLAs and key performance metrics to gain insight into performance and customer service--- Monitors, motivates and develops staff to maximize performance, SLA delivery and related metrics to drive productivity improvements--- Ensures consistent review of all regulatory compliance for all HR Shared Service related practices, policies and processes. Ensures compliance with internal control standards and implements procedures to ensure efficiency, data integrity and integration with various HR and business.--- Analyze key performance data to partner with internal and HR partners to identify, recommend and drive process improvements.--- Own creation, documentation and management of end to end employee lifecycle HR processes including new hire processing, on-boarding, integration and transitions. Ensure that documentation is kept up to date and accurate.--- Monitor data integrity in systems and ensure appropriate and relevant audit controls are in place.--- Supports the HR organization with execution and maintenance of various contracts. Works with legal and purchasing to evaluate suppliers for quality, pricing and service levels standards. Responsible for overall performance of the assigned HR service providers, including monitoring performance, negotiating with partners, and interacting with senior management of service partners. Monitors and evaluates vendor performance in accordance with the service level agreements and continuous improvement of the services.--- Develop creative methods and strategies of monitoring, stabilizing or decreasing HR SS costs while enhancing the services for the organization--- Partner in the development and implementation of both new and/or changes to supporting HR systems (case management, core HR, onboarding) including supporting systems testing.--- Manage HR Shared Service projects.--- Performs other related duties as assigned.Minimum Requirements:Bachelor's degree and 7-10 years of hands-on experience in managing teams in one or more competency areas: HR operations, payroll, legal, customer service or HR administration.--- Previous HRIS management and HR Program and Project Management experience ideal.--- Enjoys working in a transitional environment.--- Must be organized, accurate, thorough, and able to monitor work for quality--- Strong knowledge of Excel, PowerPoint and other MS Office software--- Excellent organizational and critical thinking skills--- Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner.--- High degree of client orientation and service mind-setCompetencies:--- Building Effective Team--- Project Management experience--- High degree of political savviness to help merge 6 business entities into one support structure--- Lean Sigma / Six Sigma quality and process improvement experiences--- Results/Action Oriented--- Cooperative Relationships--- Drive for Results--- Planning--- Process Management/Work Flow--- Managing and Measuring WorkWhat do we offer?--- Amazing medical benefits where the deductibles are low and the company pays majority of the premium.--- Tons of of voluntarily benefits to choose from.--- We have great vacation and personal time off.--- 401K with great company match.--- Tuition Reimbursement for your love of learning.--- Fitness center on site - complimentary.--- Short and Long Term Disability paid by the company.--- Free coffee and soft drinks.

Keywords: Oerlikon, Schaumburg , HR Area Head Shared Services, Human Resources , Schaumburg, Illinois

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