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Field Services Group Manager

Company: Novaspect
Location: Schaumburg
Posted on: March 23, 2020

Job Description:

Field Services Group Manager


Schaumburg, IL

Job Code


# of Openings


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Novaspect, Inc., an Emerson Impact Partner, the global leader of process systems and solutions, is currently offering an opportunity for a Field Services Group Manager to be part of our Systems Solutions business unit. This position will be based out of either our Schaumburg, IL location. The successful candidate would manage a team of field based service providers in our Infrastructure Services group.

Essential Duties and Responsibilities:

  • Provide formal leadership for the Infrastructure Services Group including;

    team development,


    performance conversations,

    individual career development of team members,

    manage team utilization as a whole,

    manage individual team member schedules and utilization targets,

    and group level assessment and planning of skill development required to provide service offerings and maintain certifications

  • Support new lifecycle service offerings and product rollouts

  • Support services and product sales and marketing efforts

  • Create processes/procedures to allow the infrastructure services team to effectively support our installed base customers

  • Manage the implementation of processes used to support our installed base

  • Support Systems Solutions business unit planning process

  • Collaborate with sales management and other business units


    • Developing talent

    • Managing conflict and team building

    • Managing crucial conversations

    • Motivating and inspiring

    • Clarifying roles and objectives

    • Achieves desired results

    • Financial acumen

    • Informing - customers, peers and employees

    • Planning and organizing

    • Learning agility

    • Customer focus

    • Develop personal & organizational capability

    • Monitoring and controlling resources


      • B.S. Degree in Engineering or equivalent desired.

      • 10+ years in an engineering field desired.

      • 5+ years of engineering group management or project management experience a plus.

      • Excellent interpersonal and verbal communication skills and proven ability to lead a team of highly skilled individuals.

Keywords: Novaspect, Schaumburg , Field Services Group Manager, IT / Software / Systems , Schaumburg, Illinois

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