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Technical Architect

Company: Edward Jones
Location: Schaumburg
Posted on: November 17, 2022

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. At Edward Jones, Technology Enterprise Services team is responsible for providing current, efficient and stable tools to Service and Operation associates. Our key systems include Salesforce Service Cloud (chatbot, live chat, communities), ServiceNow, Pendo, Clarabridge, multiple web-based applications and batch programs. We are responsible for supporting and enhancing existing systems and developing technology solutions that support and enhance service and operation divisions in alignment with firm's vision. Bachelor's degree in IT, Computer Science, Information systems is preferred. Experience with at Salesforce Service Cloud, Communities, Chatbot, Live Chat and Knowledge Experience with AI, REST API, SOA, Content Management, Microservices - added plus Experience with Security automation and provisioning tools - added plus Ability to work independently and manage multiple task assignments Understanding of Product Teams and Agile methodology and practices Strong Analytical and technical skills are required Good communication and presentation skills to be able to interact with business stakeholders. 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work - data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work - and Fortune - magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work - and Fortune - magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For - ranking by Great Places to Work - and Fortune - magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ Equality, Great Place to Work - in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQEquality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $106916 - $182047 Category: Headquarters

Keywords: Edward Jones, Schaumburg , Technical Architect, IT / Software / Systems , Schaumburg, Illinois

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