End User Computing - Software Packaging Engineer
Company: Zurich
Location: Schaumburg
Posted on: May 28, 2023
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Job Description:
Zurich is currently searching for an End User Computing Software
Packaging Engineer. As a member of the End User Technology team
supporting Zurich's End User environment, the Software packaging
Engineer will focus on delivery of a consistent product and
computing experience to the Zurich North America workforce. The
Software Packaging engineer role will expand End User Computing
capabilities in these areas as well as address Software packaging,
testing. The End User Computing Software Packaging Engineer will be
responsible for: Software packaging and distribution Performing
software packaging, testing process, ensuring compliance at local
and global guidelines Providing incident resolution support that
ensures end user satisfaction Working closely with EUC Platform
manager to support implementing policies, procedures, and systems
and following through with implementation Communicating customer
issues with operations team and devising ways of improving the
customer experience, including resolving problems and complaints
Basic Qualifications: Bachelor's degree and 3 or more years of
experience in the information technology area OR Zurich
Cybersecurity Technician Apprentice, including Associate Degree and
4 or more years of experience in the information technology area OR
High School Diploma or Equivalent and 5 or more years of experience
in the information technology area AND MS Office experience
Knowledge of information technology operations Preferred
Qualifications: Strong problem-solving analytical skills Able to
develop and drive initiatives with minimal oversight or guidance
Excellent written and verbal communication and presentation skills
Experience in Software packaging which includes packaging of
Software, Testing Incident resolution. Experience in tools like
Service now, Active Directory Experience in hardware
troubleshooting Knowledge of Microsoft Config Manager (Previously
known as SCCM), Microsoft Intune tools Knowledge of Windows 10As a
condition of employment at Zurich, employees must adhere to any
COVID-related health and safety protocols in place at that time
(https://www.zurichna.com/careers/faq). A future with Zurich. What
can go right when you apply at Zurich? Now is the time to move
forward and make a difference. At Zurich, we want you to share your
unique perspectives, experiences and ideas so we can grow and drive
sustainable change together. As part of a leading global
organization, Zurich North America has over 150 years of experience
managing risk and supporting resilience. Today, Zurich North
America is a leading provider of commercial property-casualty
insurance solutions and a wide range of risk management products
and services for businesses and individuals. We serve more than 25
industries, from agriculture to technology, and we insure 90% of
the Fortune 500. Our growth strategy is not limited to our
business. As an employer, we strive to provide ongoing career
development opportunities, and we foster an environment where
voices are diverse, behaviors are inclusive, actions drive equity,
and our people feel a sense of belonging. Be a part of the next
evolution of the insurance industry. Join us in building a brighter
future for our colleagues, our customers and the communities we
serve. Zurich maintains a comprehensive employee benefits package
for employees as well as eligible dependents and competitive
compensation. Please click here to learn more. As a global company,
Zurich recognizes the diversity of our workforce as an asset. We
recruit talented people from a variety of backgrounds with unique
perspectives that are truly welcome here. Taken together, diversity
and inclusion bring us closer to our common goal: exceeding our
customers' expectations. Zurich does not discriminate on the basis
of age, race, ethnicity, color, religion, sex, sexual orientation,
gender expression, national origin, disability, protected veteran
status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or
employment agencies. Any unsolicited resume will become the
property of Zurich American Insurance. If you are a preferred
vendor, please use our Recruiting Agency Portal for resume
submission. Location(s): AM - SchaumburgRemote Working:
HybridSchedule: Full Time Linkedin Recruiter Tag: #LI-DR1
PDN-99253cee-4279-4f32-aab3-dff34ace4f12
Keywords: Zurich, Schaumburg , End User Computing - Software Packaging Engineer, IT / Software / Systems , Schaumburg, Illinois
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here to apply!
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