Director - Datacenter & Hybrid Cloud Services
Location: Schiller Park
Posted on: June 23, 2025
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Job Description:
The Director of Datacenter & Hybrid Cloud Serviceswill lead and
expand SHIs Datacenter & Hybrid Cloud Services practice, driving
innovation and delivering exceptional solutions to our enterprise
clients. This role encompasses managing professional services
technical groups, and a robust services delivery partner ecosystem.
You will lead a team of Managers, ensuring the successful design,
implementation, and management of complex infrastructure and cloud
solutions. About Us Since 1989, SHI International Corp. has helped
organizations change the world through technology. We’ve grown
every year since, and today we’re proud to be a $14 billion global
provider of IT solutions and services. Over 17,000 organizations
worldwide rely on SHI’s concierge approach to help them solve
what’s next. But the heartbeat of SHI is our employees – all 6,000
of them. If you join our team, you’ll enjoy: • Our commitment to
diversity, as the largest minority- and woman-owned enterprise in
the U.S. • Continuous professional growth and leadership
opportunities. • Health, wellness, and financial benefits to offer
peace of mind to you and your family. • World-class facilities and
the technology you need to thrive – in our offices or yours.
Responsibilities Includes but not limited to: • Strategic
Leadership & Practice Development: o Develop and execute a
strategic vision for the Datacenter & Hybrid Cloud Services
practice, focusing on cutting-edge technologies and solutions. o
Establish and maintain best practices for datacenter
infrastructure, hybrid cloud platforms, advanced networking, and
business continuity/disaster recovery (BC/DR). o Drive continuous
improvement initiatives to optimize service delivery and enhance
customer satisfaction. o Lead the development of service offerings
related to modern datacenter design, cloud migration, network
transformation, and BC/DR strategies. • Team Leadership &
Development: o Build, lead, and mentor high-performing teams of
technical professionals, including engineers & architects. o
Provide coaching and professional development opportunities to
enhance the technical expertise and leadership skills of team
members. o Ensure the team maintains a deep understanding of
industry trends and emerging technologies in datacenter, cloud,
networking, and BC/DR domains. • Customer Engagement & Solution
Delivery: o Act as a trusted advisor to clients, understanding
their business needs and translating them into comprehensive
technical solutions. o Oversee the successful execution of complex
datacenter, cloud, and networking projects, ensuring adherence to
timelines, budgets, and quality standards. o Drive the development
of compelling proposals and presentations that articulate the value
of SHIs services. o Ensure a world-class customer experience
through proactive communication, responsiveness, and technical
excellence. • Technical Expertise & Collaboration: o Maintain a
strong understanding of datacenter infrastructure technologies
(e.g., servers, storage, networking, virtualization), hybrid cloud
platforms (e.g., AWS Outposts, Azure Stack, Google Anthos),
advanced networking (e.g., SDN, SD-WAN, BGP, MPLS), and BC/DR
solutions. o Collaborate with key technology partners (e.g., Dell
EMC, HPE, Cisco, Microsoft, VMware) to drive joint solutions and
initiatives. o Work closely with sales, presales, and other
internal teams to ensure alignment and effective service delivery.
o Ensure that the team is trained and certified on the latest
relevant technologies. • Business Development & Revenue Growth: o
Drive the growth of professional services revenue by identifying
and pursuing new business opportunities. o Manage pipeline
development and resource utilization to maximize profitability. o
Develop and maintain strong relationships with key clients and
partners. o Ensure that the team is able to properly scope and
deliver on complex projects. Qualifications • Minimum 10 years of
experience in a leadership role within a technology services
organization, with a focus on datacenter, cloud, and networking
solutions. • Deep understanding of datacenter infrastructure,
hybrid cloud platforms, advanced networking, and BC/DR technologies
and best practices. • Proven track record of successfully leading
and growing technical services teams. • Experience working with
enterprise clients and managing complex projects. • Strong
understanding of RTO and RPO as it relates to disaster recovery. •
Experience with disaster recovery replication technologies. •
Experience with network virtualization. • Experience with
infrastructure as code. • Previous experience with IT management or
technical sales management. Required Skills • Strong analytical and
problem-solving skills • Strong desire and ability to teach, coach,
develop technical sales & delivery team • Excellent communication,
presentation, and interpersonal skills. • Ability to manage
multiple projects and priorities in a fast-paced environment •
Strong customer focus and a passion for delivering exceptional
Azure-based services. Additional Information • The estimated annual
pay range for this position is $140,000 - $250,000 which includes a
base salary and bonus. The compensation for this position is
dependent on job-related knowledge, skills, experience, and market
location and, therefore, will vary from individual to individual.
Benefits may include, but are not limited to, medical, vision,
dental, 401K, and flexible spending. • Equal Employment Opportunity
– M/F/Disability/Protected Veteran Status
Keywords: , Schaumburg , Director - Datacenter & Hybrid Cloud Services, IT / Software / Systems , Schiller Park, Illinois
