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Senior Database Administrator

Company: US Cellular
Location: Schaumburg
Posted on: March 26, 2020

Job Description:

Senior Database Administrator - ENG001378 Plan, design, develop, test, implement, and trouble-shoot infrastructure database technologies in the customer servicing environment. Provide subject matter expertise around specific technologies. Project management for the deployment of customer-servicing projects. Act as vendor interface for support of applications and technologies. Evaluate and implement new technologies, policies, and procedures for business network operations! Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals. Lead that infrastructure strategy reviews and development by performing applicable analysis and analyze database & system response time and suggest tuning recommendations for performance improvement. Interface w/the vendors' senior technical staff/management on critical/escalated database & system related outages. Handle effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure related issue / crisis resolution. Senior escalation point for all customer-servicing issues. Perform 24x7 advanced tier troubleshooting, including off-hour maintenance and optimization activities, problem resolution, and on-call. Provide project management strategic direction & oversight in customer-servicing infrastructure implementation projects. Implement technology and customer-servicing infrastructure changes. Lead interaction with partner organizations/departments to design/architect network or system solutions for our customer-servicing infrastructure. Evaluate new product/solutions for inclusion in our customer-servicing environment. Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs. Develop business cases that support changes to database/system infrastructure. Develop database and system performance tools and integrate them into the existing infrastructure. Ensure communication of process and procedure changes to key stakeholders. Craft an effective test plan for any new / changed customer-servicing infrastructure. Develop full suite of documentation as it relates to the customer-servicing database infrastructure (Work Plans, Standards, policies and procedures, etc.). Support identification and collection of metrics and performance reporting processes. Identify process improvement areas and develop the improvement initiatives! Eight (8) years of experience with Database Administration required. Strong skills with SQL tuning and PL/SQL debugging/tuning and strong skills using Extract Transform and Load (ETL) and data integration required Understanding of the relevant technologies and of the business and industry Experience re-engineering / process improvement as well as strong (change) management skills; change agent. Excellent problem solving / analytical skills and knowledge of analytical tools and excellent written and verbal skills in communications. Excellent presentation skills in front of large audiences. Ability to create / define metrics that accurately reflect the current state of a given process or operation and experience supporting mission-critical infrastructure in a fast-paced environment. Database Software: Current releases of Oracle and Microsoft SQL Server Database Tools: Automatic Storage Management (ASM), Backup and Recovery, Dataguard, Data Modeling tools (Erwin), High Columnar Compression (HCC), High Availability Advanced Replication, Oracle Enterprise Manager (OEM), Oracle Partitioning, Oracle Scheduler, Oracle Streams, Postgres Enterprise Manager (PEM), Real Application Cluster (RAC), Recovery Manager (RMAN), RMAN Catalog Maintenance, RMAN Scripting, Structured Query Language (SQL) Plus, SQL Tuning Current releases: Solaris, Red Hat Linux, Windows, BSD, UNIX Skills, Oracle Exadata. Perl, KSH, Bash, SQL & PL/SQL. Remedy Trouble Ticketing, SNMP/Fault Monitoring, Microsoft Project, Visio. Bachelor's degree in related technical / business area is helpful. Preferred experience with No SQL databases, unstructured data solutions such as Hadoop, Hadoop Framework (Hive, Pig, Sqoop) and Big Data architecture. Preferred experience w/Open Source databases including Postgres and MySQL and Certification(s) in relevant field of expertise is helpful. Job : Engineering Location(s) : Illinois-SCHAUMBURG_IL U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

Keywords: US Cellular, Schaumburg , Senior Database Administrator, Other , Schaumburg, Illinois

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