Renaissance Front Desk Attendant - Renaissance Schaumburg Convention Center Hotel (15000237)
Posted on: May 1, 2020
Share what inspires you, and help others discover the world as
you go. Explore, uncover, share, inspire. At Renaissance
Renaissance Schaumburg Convention Center Hotel located at 1551
Thoreau Drive, Schaumburg, IL, and 60173 is currently hiring a
Renaissance Front Desk Attendant.
Renaissance Front Desk Attendant: As a Renaissance Front Desk
Ambassador, you are one of the first ambassadors that a guest comes
into contact with and your friendly, authentic approach creates a
unique and personalized guest experience when the guest checks in.
The successful Front Desk Ambassador will tailor their approach by
reading cues from a guest to ensure when they check in the guest
feels at home. At Renaissance we believe that every ambassador is
an innovator, explorer, and relationship builder, someone who is
able to identify the key details that make something uniquely
interesting and provide guests with intriguing information about
Creating a smooth and easy experience for guests so they can get
the most out of their stay is critical. The Front Desk Ambassador
will use their expertise, as well as their relationships with
others across the hotel (from housekeeping to parking to the
Navigator and beyond), to anticipate and deliver on our guests?
needs. He or she should be passionate not only about the locale and
local offerings, but also have an eye for detail – from the
information they provide to guests, to the accuracy of their
reports, to the transactions they process and secure.
No matter what position you are in, there are a few things that are
critical to success – making sure you have a safe work environment,
following company policies and procedures, ensuring your uniform
and personal appearance are clean and professional, maintaining
confidentiality, complying with quality assurance standards, and
protecting company assets. The front desk ambassador role will be
on your feet and moving around (stand, sit, or walk for an extended
period of time) and taking a hands-on approach to your work (move,
lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance). Doing all these things well
(and other things that come your way) is the foundation of the job.
Ultimately, the real hallmark of the Front Desk Ambassador role is
driving a best-in-class guest experience, inspiring guests and
associates alike to live life to discover.
To submit your application for this job, please go to:
Renaissance Hotels is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Schaumburg , Renaissance Front Desk Attendant - Renaissance Schaumburg Convention Center Hotel (15000237), Other , Schaumburg, Illinois
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