Job Description - Head of Underwriting, Middle Market
Head of Underwriting, Middle Market - 200004X3
Zurich North America is seeking a Head of Underwriting for our
growing Middle Market team. This role will be responsible for
Portfolio Strategy & Execution, Risk Selection and Pricing,
Portfolio Stewardship and Product Management. This is a critical
role which requires oversight of strategic underwriting practices
nationally. This leader will utilize their expertise to manage,
design and drive diverse multidimensional strategies for our
Middle Market book of business. We require strong leadership skills
that will cultivate portfolio insights, develop strategy and
deliver a collaborative value chain with our Brokers and
The Head of Underwriting provides underwriting leadership across
multiple lines of business to improve underwriting performance. The
leader directs the implementation and sustainment of The Zurich Way
of Underwriting throughout the LOBs and leads underwriting
operational transformation and maintains a sound governance
This position reports to the Chief Underwriting Officer and the
Head of Middle Market and will be based in one of our Zurich
Offices. This role will be part of the CUO leadership team as well
as a valued member of the Middle Market leadership team.
Works with Business Unit Head on Portfolio Strategy & Execution
plans and develops technical operational plans to support
Drives technical aspects of portfolio management including risk
selection and pricing needs to improve underwriting
Provides input and recommendations into pricing updates and
long-term pricing tool refreshes and modernization plans.
Creates a rigorous underwriting process and procedure monitoring
Develops long-term strategic LOB underwriting goals, cycle
management strategy and LOB underwriting policy.
Collaborates with Industry Practice heads on appetite definition
Leads guideline selection, evaluation and exemption based on MM
Leads tiering analysis, guidance and execution to support
portfolio mix goals.
Manages referral decision criteria and provides technical advice
for nuanced risks.
Portfolio stewardship, manages a review and share of large loss
lessons by LOB.
Leads the UW quality reviews (MPR, TUR) and compliance policy
Manages certain aspects of accumulation and CAT management to
track, monitor and approve accumulation as well as CAT data
quality, governance and infrastructure.
Manages overall Country Underwriting Plan (CUP) profitability
review, including impacts of loss trends, change in portfolio mix
and other book analysis by LOB and segment and delivers output to
Oversees product development strategy and prioritization in
close collaboration with head of Industry Practice which includes
product evaluation, conceptualization & launch, and manuscript
Ensures that all delivery of work to the business unit is
coordinated, prioritized and considered impactful.
Identifies skill/competency needs and partners with Underwriting
University to confirm training is delivered to support underwriting
Provides employees with consistent and clear communication on
business strategies, profitability objectives, priorities and
Basic Qualifications: Bachelor’s Degree and 12 or more years of
experience in the Property & Casualty Commercial Insurance
Prior management experience leading a high performing
Preferred Qualifications: Advanced and in-depth knowledge
of Middle Market/Multi-Line Products
Portfolio management, risk selection and pricing experience
Product development and underwriting strategy experience
Strong collaboration, conflict resolution and influencing
Experience building and managing cross functional teams
Strong executive presence and the ability to interact across all
levels of the organization
Ability to manage vision and purpose, lead the organization
through innovative and creative thinking
Imagine working for a company that truly cares about their
employees, customers, stakeholders, and communities they serve.
Imagine working for a values-driven organization that has the
ambition and desire to be the best global insurance provider in the
Zurich is that place where 55,000 employees across approximately
200 countries and territories are all focused on helping people and
helping companies protect what is truly most important to them. We
are a values-driven organization that takes pride in the work that
we do every day and we have the ambition to be the best global
insurer in the world.
Zurich does not accept unsolicited resumes from search firms or
employment agencies. Any unsolicited resume will become the
property of Zurich American Insurance. If you are a preferred
vendor, please use our Recruiting Agency Portal for resume