Macy's Seasonal - Asset Protection Security Guard, Part Time: Woodfield Mall

Company: Macy's
Location: Schaumburg
Posted on: October 18, 2020

Job Description:

Job Overview:

The Seasonal Asset Protection Security Guard’s primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives for deterring theft and ensuring a safe business environment. This position involves long periods of standing. In most instances the Seasonal Asset Protection Security guard will stand at a customer and/or employee entrance/exit door(s) for long periods of time and/or walk through high shortage departments to deter theft and provide customer service.   In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.

Essential Functions: Deter theft by offering customer service

Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence

Communicate with the Asset Protection Department

Respond to customer and associate incidents to facilitate first aid and minimize company liability

Assist Detectives with the Recovery of  stolen merchandise

Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law

Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager

Perform other duties as needed

Follows shortage programs and procedures

Perform these functions in an efficient manner, as directed by the Supervisor

Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

High School Diploma or equivalent.

Some college is desirable.

Completion of Store Agent Training program required upon assignment to position.

Communication Skills:

Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Excellent written and verbal communication skills.

Mathematical Skills:

Basic math functions such as addition, subtraction, multiplication, and division.

Able to use a calculator

Reasoning Ability:

Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

This position involves long periods of standing and remaining stationary.

It also involves regular walking, hearing, and talking.

Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Skills:

Ability to think and act clearly in possible stressful and hostile situations.

Ability to collaborate and function as a member of a team.

Must possess a strong sense of urgency.

Collaborate and function as a member of a team.

Must possess a strong sense of urgency.

Work Hours:

Flexible with scheduling and available to work retail hours, which will include early morning, day, late evening, weekends, and/or holidays.

You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with  SFPC Art. 49  and  LA MC ch.XVIII Art. 9 .

Keywords: Macy's, Schaumburg , Macy's Seasonal - Asset Protection Security Guard, Part Time: Woodfield Mall, Other , Schaumburg, Illinois