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Jr. Systems Engineer

Company: Prescient Solutions
Location: Schaumburg
Posted on: May 3, 2021

Job Description:



Prescient Solutions is an award-winning, Chicagoland-based IT outsourcer. For more than 25 years we have been providing CIO-level advisory support and on-site IT services to small, mid-sized and global organizations and government entities. We are committed to making our clients' businesses run better by adding more value to their organizations through technology. If you are looking for an opportunity to join a team where you can drive your career while being part of a company that values the ability to learn and grow, this is your chance! Prescient Solutions offers a great work environment that encourages teamwork to achieve a greater purpose while providing a higher level of service through better communication.

We have an exciting opportunity for an experienced Jr Systems Engineer to join our team, initially as a Rotational Engineer ("RE"). A Prescient Solutions RE is equivalent to a Junior Systems Engineer or Helpdesk Engineer Level 3 and is responsible for traveling to and providing coverage for all of our one-person accounts. The RE (JR Systems Engineer / Helpdesk Engineer III) establishes, maintains, and provides the engineering direction needed to connect and configure servers on enterprise networks.

This position is also responsible for working cross-functionally across our clients' enterprise between technology and the rest of their business to design and implement large scale solutions. The Rotational Engineer / Jr. Systems Engineer/ Helpdesk Engineer 3 implements Prescient Solutions best practices and continually updates skills and certifications to keep current with the most current technology.


Supports both operational and engineering functions at the client account;
Creates server installation engineering orders to drive the installation and configuration of new servers to the enterprise;
Evaluates customer generated requirements and works with the client to ensure the implementation meets the client's needs;
Works with technicians and engineering groups at both Prescient Solutions and at the client location to troubleshoot and resolve issues as required;
Prepares operational and technical documentation; and
Performs other duties and assists with special projects as needed.


Technical expertise, including proficiency in Microsoft Server operating systems, Active Directory and Microsoft Exchange server; mastery of Microsoft Desktop Operating Systems;
Knowledge of system security;
Excellent communication skills, both verbal and written;
Professional and personable;
Attention to detail;
Ability to balance priorities and shift quickly;
Ability to take ownership of area and follow assigned tasks through to successful completion;
Client Service Excellence;
Problem Solving Skills;
Time Management;
Flexibility; and
Ability to drive to client sites across the Chicagoland area.


Keywords: Prescient Solutions, Schaumburg , Jr. Systems Engineer, Other , Schaumburg, Illinois

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