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Senior Manager Tools and Integration

Company: US Cellular
Location: Schaumburg
Posted on: May 3, 2021

Job Description:

Senior Manager Tools and Integration - ENG001596

Leads 4 sub teams in the development, testing and operation of UScellular's Engineering and Network Operations foundational support platforms. Manages the creation, execution and maintenance of the annual CapEx and OpEx budgets to support tools. Ensures master set of configuration information is maintained allowing for efficient monitoring and management of the service delivery network. Drives strategy for tool geo-redundancy and architecture to ensure our customer facing national network can be maintained operationally in the face of adversity. Manages engineering and operating systems that provide centralized dispatch of field workforce, and facilitates workflow activities!

Lead teams with primary responsibilities in following areas: Configuration Management (NECOM): Develop and maintain a (centralized) system that continually tracks key (network) configuration information for over 10,000 network elements nationwide. Create linking between this asset tool and the NOC Fault Management System, to ensure circuit and facility information can be retrieved and auto-populated in NOC Remedy tickets.
Workflow (E-Site): Develop the methodology & automated system for documenting critical network inventory using the Asset Tool database. Fault Management (Netcool): Develop & maintain a centralized system to receive and process network alarms from all (10,000+) network elements.
Operations Support Systems (OSS) (The Element Mangers for our LTE Network): Implement, maintain, administer the ALU SAM 5620,Cisco Prime Network, EMC Voyence, Ericsson OSS-RC, NSN NetAct These platforms provide vendor-specific fault, performance, and our advanced 4G/LTE network configuration information.
Drive Coordination of Critical Network Wide Operational Database Content: Partner with regional operations and specifically regional Database Content Specialist and their leaders to assure all database information is correct. Lead User Groups: Plan, coordinate, and lead regular user-group meetings with Field Operations and Engineering teams.
Lead Technical Support for Work Force Management Infrastructure: Ensure the team maintains and administers the Workforce Management Tool to meet the needs of NOC and the Regions. This tool is used to provide a centralized dispatch for a field workforce of over 200 personnel.
Manage Legacy Tools and adherence to Compliance Standards: lead the operational maintenance of GAMMA tool and support audits for Sarbanes Oxley (SOX) requirements. Drive an effective SCRUM Agile Application Development process for each of the Sub-Teams. Up to 15% travel! #LI-LD1

Bachelor degree in computer science, electrical engineering, or related field is required. Master degree is helpful. 8 years minimum of telecom industry experience in an application or tools development. Candidate will have a minimum of 4 years of previous managerial experience in telecom development/operations leadership.

Prior experience in project management with the ability to break down complex problems into manageable tasks required, specific experience in the SCRUM Methodology is required. Ability to lead and grow a multi-functional team is required

Excellent verbal and written skills are required. Ability to build relationships across remote multi-functional teams. Strong written and verbal skills with extensive presentation skills required. Ability to coach and teach business and technical knowledge of wireless industry.

Capable to breakdown complex issues into manageable task working with project management. Provide status, escalation, risk updates on all projects to senior leaders. Experience preferred in Oracle PLSQL, MYSQ-c, Visual Basic, HTML, XML, JavaScript, CGI, UNIX, LINUX, Windows Office Suite is helpful. Wireless industry business knowledge a plus

Job : Engineering

Location(s) : Illinois-SCHAUMBURG_IL

U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

Keywords: US Cellular, Schaumburg , Senior Manager Tools and Integration, Other , Schaumburg, Illinois

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