National Admissions Consultant - AIU Online

The National Admissions Consultant, entry-point position, will interface with prospective students in support of their decision to attend/select school. In addition to communicating the philosophy and features of the school and serving as an advocate for prospective students, a National Admissions Consultant must meet the school's quantitative and qualitative goals and objectives, as established, in an accurate, professional, and compliant/ethical manner using school-approved admissions processes and procedures.

* Responsible for developing, managing and meeting action plans in order to obtain personal and departmental student population objectives * Evaluate monthly activity against standards and personal inquiry goals * Professionally assists prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements. * Conduct telephone interviews and e-mail correspondence to identify student prospects to determine their educational needs, concerns and interests. * Develop a rapport with prospective students and maintain contact with them frequently. * Partners with departments outside of Admissions including Financial Aid, and Academics to ensure the delivery of a high level of service to every student including degree programs. * Consistently operates within, and is measured with respect to, the school's expected behaviors: Execution, Communication/Feedback and Professionalism. * Ensure compliance with applicable University policies and procedures.

Other Duties as Assigned or Requested

* Willingness to work nights, weekends, and holidays. * Ability to work in a fast-paced environment * Ability to remain flexible and easily adapt to changes in work environment or schedule. * Advisors provide a positive, professional impression for students and staff on the phone and via email. * Ability to handle multiple tasks and meet deadlines as well as communicate effectively with individuals from diverse backgrounds. * Ability to achieve success individually and as part of a team in a highly structured and regulated work environment

Required Skills

* Basic computer skills - experience with Microsoft (WORD, Excel, Outlook) preferred * Possesses excellent verbal communication skills, particularly telephonic - and good written communication skills * Persistence combined with a positive attitude and approach to work and others - self-motivating work style * Mature, positive and collaborative interpersonal skills * Learns to effectively utilize all applicable school systems, databases and tools effectively. * Entry point position with the ability to grow within the organization.

Required Education and Experience

* High School diploma or its equivalent required

* 5+ Years of experience in sales and/or customer service * 2+ Years of experience in Post-Secondary Higher Education Admissions

Preferred Education and Experience

* College degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)

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