Underwriting Account Service Associate
Company: Zurich NA
Location: Schaumburg
Posted on: May 31, 2021
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Job Description:
Underwriting Account Service Associate 73164 Zurich is currently hiring a Surety Underwriting Account Service
Associate to join the Surety Underwriting team! As an Underwriting
Account Service Associate you will support the Underwriting team
and work closely with experienced Underwriters in the review and
analysis of surety contract and commercial risks. Exceptional
organizational and multi-tasking abilities are required in this
position. Ideally this position will be located in the Atlanta,
Boston, Dallas and Owings Mills. We may consider other Zurich
office locations. Surety Underwriting Account Service Associates are charged with
a variety of tasks including: + Works under close Underwriter and Manager supervision to
handle end-to-end bond administration, responding to basic
agent/broker servicing requests to help ensure delivery of
excellent service. Accountable for entry level bond servicing for
basic to moderately complex business. + Demonstrates basic knowledge of relevant systems, processes,
procedures of business segment(s) supported. + Demonstrates basic understanding of broker/agent needs and
ensures they are met within span of influence; Responds to
inquiries, escalating issues and communicating with appropriate
team members to obtain information as needed; Ensures timely and
accurate invoicing, acting as the primary UW Team contact for
billing questions and disputes + Performs end to end bond administration on basic to moderately
complex business including but not limited to: + New Bond Rate/Quote requests + New bond entry + All other service requests including billing inquiries + Observes basic file documentation procedures including
maintaining quality bond notes and ensuring complete file
documentation + Prepares basic forms as requested by UW (e.g. Good Guy
Letters, Annual Modena notices, etc.); Understands and communicates
availability of external facing self-service capabilities (ZSE) Required: Bachelor's degree and no prior experience in the Administrative,
Customer Service, Financial Services, Risk Management or Insurance
area OR Zurich Certified Insurance Apprentice, including Associate
Degree and no prior experience in the Administrative, Customer
Service, Financial Services, Risk Management or Insurance area OR High School Diploma or Equivalent and 2 or more years of
experience in the Administrative, Customer Service, Financial
Services, Risk Management or Insurance area AND Knowledge of data collection and analysis Microsoft Office experience Preferred: Insurance industry knowledge Knowledge of processing, rating and policy management systems
used in the insurance industry Strong verbal and written communication skills Customer service experience Detail oriented Multi-tasking skills A future with Zurich Now is the time to move forward and make a difference. At
Zurich, we want you to share your unique perspectives, experiences
and ideas so we can grow and drive sustainable change together. As
part of a leading global organization, Zurich North America has
over 148 years of experience managing risk and supporting
resilience. Today, Zurich North America is a leading provider of
commercial property-casualty insurance solutions and a wide range
of risk management products and services for businesses and
individuals. We serve more than 25 industries, from agriculture to
technology, and we insure 90% of the Fortune 500. Our growth
strategy is not limited to our business. As an employer, we strive
to provide ongoing career development opportunities, and we foster
an environment where voices are diverse, behaviors are inclusive,
actions drive equity, and our people feel a sense of belonging. Be
a part of the next evolution of the insurance industry. Join us in
building a brighter future for our colleagues, our customers and
the communities we serve. Zurich maintains a comprehensive employee
benefits package for employees as well as eligible dependents and
competitive compensation. Please click **here** to learn more. As a global company, Zurich recognizes the diversity of our
workforce as an asset. We recruit talented people from a variety of
backgrounds with unique perspectives that are truly welcome here.
Taken together, diversity and inclusion bring us closer to our
common goal: exceeding our customers' expectations. Zurich does not
discriminate on the basis of age, race, ethnicity, color, religion,
sex, sexual orientation, gender expression, national origin,
disability, protected veteran status or any other legally protected
status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or
employment agencies. Any unsolicited resume will become the
property of Zurich American Insurance. If you are a preferred
vendor, please use our Recruiting Agency Portal for resume
submission. Location(s): AM - Addison, AM - Atlanta, AM - Boston, AM -
Chicago, AM - Owings Mills, AM - Schaumburg Remote Working: false Schedule: Full Time
Keywords: Zurich NA, Schaumburg , Underwriting Account Service Associate, Other , Schaumburg, Illinois
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