Safety Coordinator

Company: Assurance Agency
Location: Schaumburg
Posted on: June 1, 2021

Job Description:

Overview

The Safety coordinator is the supportive backbone providing the administrative foundation to the rest of the safety team. He or she obtains hands on experience by working on a broad range of tasks to support the Safety Advocates in their quest to proactively create safe work environments for all employees.

Responsibilities

SAFETY

• Processes safety related information from clients and Safety Advocates
• Conducts system demonstrations for clients and provides set-up assistance for Assurance's Risk Management Center
• Maintains a concern for timeliness and completeness when interacting with customers, agency personnel and insurance carrier personnel
• Communicates safety related concerns to the Safety Advocates as necessary
• Addresses and resolves client's safety related questions and problems

EXEUCTION OF CLIENT SERVICE

• Supports Safety team members and other internal department members to flawlessly execute Assurance's service strategy for each client, designed to create measurable value and efficiencies in their businesses
• Processes changes, as needed or requested by the client, checking for consistency and documenting in the appropriate system
• Builds personalized client relationships through demonstrated understanding of the service plan and multiple channels of communication such as phone, email and in-person meetings
• Works with internal departments to ensure cohesiveness and timeliness of service execution
• Manages time effectively to prioritize workload, client service requests and service parameters on business processes

DATA AND PROCESS INTEGRITY

• Consistently follows client service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of execution
• Accurately maintains complete client files including the clear documentation of account detail in agency management systems including activities, attachments and correspondence
• Achieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics and goals
• Issues billing for the Safety department on an accurate and timely basis
• Enters client service plans into the agency management system and monitors for execution

PEER RELATIONSHIPS

• Provides feedback and shares information at team meetings
• Participates in ongoing scheduled meetings with team to discuss accounts, service needs, service platform, etc.
• Develops successful and effective working relationships with Safety team members, managers, carriers, and members of other departments
• Communicates effectively with Safety Advocates and provides timely and complete information to allow them to effectively manage service execution

Qualifications

REQUIRED:

• Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for role
• Proficient skill in Microsoft Office Suite

PREFERRED:

• Bilingual in English and Spanish

About AssuranceAssurance, a Marsh & McLennan Agency LLC, company, is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. Assurance operates as Marsh & McLennan Agency's Midwest regional headquarters. Consistently recognized as a top workplace, Assurance attracts and retains its insurance talent by rewarding expertise and investing in career development. Assurance employees enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

Services: Business Insurance, Employee Benefits, Financial Services, Private Insurance, SuretyAwards: Assurance is continually named a "Best Place to Work" by leading publications and organizations such as Fortune magazine, the National Association for Business Resources, The Chicago Tribune, Crain's Chicago Business and Business Insurance magazine (check out all of our accolades).Culture: Our employees enjoy an environment that fosters success and creativity and provides countless opportunities for growth. We make sure our employees are happy and motivated by offering enviable benefits, rewards programs, celebrations, perks and a few surprises around every corner. Together, it all adds up to a company that develops and retains passionate individuals who deliver superior performance and measurable results to our clients.

Fun Fact: 31% of Assurance experts agree the best Saturday Night Live skit of all time is "More Cowbell".

Assurance has won over a hundred workplace awards largely due to our intentional and caring approach that begins with meeting our people where they are, celebrating their differences and creating an inclusive environment.

Assurance is a proud equal opportunity employer. We celebrate diversity and we are committed to equal employment opportunities regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law.

Harassment or discrimination based upon any of the above is inconsistent with our values and will not be tolerated; this includes harassment or discrimination for being associated with or knowing someone that identifies with any of the above.

Marsh & McLennan Agency (MMA) provides colleagues the freedom to make a career and difference. We encourage you to explore your curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. More than just insurance brokers, we believe that a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep employees engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs.

This job is not eligible for remote working from Colorado.

LEARN MORE about working at MMA!

Keywords: Assurance Agency, Schaumburg , Safety Coordinator, Other , Schaumburg, Illinois