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Application Services Product Operations Lead

Company: Motorola Solutions
Location: Schaumburg
Posted on: June 10, 2021

Job Description:

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

The Product Operations team for ASTRO and Building Blocks is looking for a talented leader to join the project management team to manage the next generation Application Services being developed for our Public Safety customers. Application Services are made up of the smart features such as SmartConnect, SmartMapping, SmartMessaging, Smart Programming , and SmartLocate. We are looking for a person to lead both new application service development as well as sustaining feature development across the APX, APX NEXT and Molokai platforms. Our mission is world class program management with emphasis on risk management and executing to plan.

Job Description


  • Application Services Product Operations Lead is responsible for managing Application Services projects inclusive of new services introduction, new product / releases introduction and on-boarding new customer.

  • Presents project status to all levels of the organization (VP level and above).

  • Develops project charters and statements of work (SOW) and obtains project sponsor/stakeholder buy-in for project initiation.

  • Defines and develops detailed project plans based on the given requirements and scopes.

  • Demonstrates best practices for developing schedules and understands the critical path.

  • Monitor project execution to ensure all obligations are met and drive projects to completion.

  • Application Services Product Operations Lead collaborates with global stakeholders (internal and external) to resolve conflicts and drive successful delivery of projects.

  • Manages expectations of project sponsor and stakeholder with timely communication/escalation of risks/issues, their impact, and mitigation/corrective actions.

  • Recommends corrective actions and implements changes.

  • Identifies and mitigates project risks. Owns resolution to any dependency or issue not being delivered by appropriate party.

  • Application Services Product Operations Lead ensures all project documentations are completed and keep in the appropriate storage.

  • Familiar with the D-Stream process.

  • Familiar with waterfall and agile development methodologies and their associated quality assurance methods.

Additional Qualified Skills:

  • Demonstrated competency with a project management tool (e.g. MS Project, Primavera, Smartsheet)

  • Excellent written and verbal communications skills are necessary.

  • Strong interpersonal skills with a desire to collaborate with internal and external business/technical teams.

  • Ability to work independently as well as with a team.

  • Highly organized, structured, and process oriented; team building skills a plus.

  • Able to simplify a complex situation and provide update accordingly.

  • Certified PMP preferred.

Basic Requirements

  • Bachelor's degree in computer science, engineering or related
  • 5+ years of Project Management experience

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Keywords: Motorola Solutions, Schaumburg , Application Services Product Operations Lead, Other , Schaumburg, Illinois

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