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Circulation Assistant

Company: Schaumburg Township District Library
Location: Schaumburg
Posted on: November 18, 2021

Job Description:

The Schaumburg Township District Library is looking for a Circulation Desk Assistant to join our team. This is a part time hourly position that will be required to work various hours as needed. Our opportunity is for 19.00 hours per week to be scheduled during library hours; required to work some nights and weekends. Specific hours are the following:

  • Mondays, Tuesdays, Wednesdays and Thursdays from 3:00pm - 6:00pm
  • 2nd and 4th Saturdays from 8:30am - 5:00pm
  • 2nd and 4th Sundays from 11:30am - 5:00pmThe schedule is based on the needs of the library and could change if and when needed. The hourly rate range for this position is $13.48 to $16.85; based on skills and qualifications.POSITION SUMMARY:The Circulation Desk Assistant is responsible for assisting and fulfilling the patrons' needs in the areas of registration and circulation, placing holds, answering the phone, staffing the Welcome Desk and addressing overdue matters. The Circulation Desk Assistant will also assist in processing holds and assist at the Drive-Up Window. The Circulation Desk Assistant may also need to inform patrons of library programs and activities and is able to operate and assist patrons with equipment and machines. The Circulation Specialist is also responsible for representing the library standards, as this position mostly interacts with patrons.REQUIREMENTS FOR ALL EMPLOYEES:
    • Check-in and check-out library materials; collect overdue fees; sort library materials for shelving and pack for branches; search for claims returns; search for hold requests and shelve materials as needed.
    • Assist patrons in locating materials; place materials on reserve for patron; search for materials placed on reserve; keep "on-shelf" reserve list up to date; call patrons and maintain records for reserve books.
    • Process new library patrons; create new library cards; register reciprocal library cards; input information in computer and maintain patron database.
    • Answer the Library phones and staff the Welcome Desk.
    • Attend meetings and training as required or requested.
    • Abide by the Standards of Excellence for employees and policies and procedures of the library.
    • Address situations where patrons are not in compliance with the Library's Code of Conduct.
    • Treat all patrons and employees fairly and with an open mind; maintain patron and employee confidentiality. Communicate clearly in English, either in person, on the telephone, and in writing.
    • Cope with the stress of the job and get along with coworkers.
    • Maintain the ability and patience to understand and to be understood by non-English speaking patrons.
      • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
      • Working knowledge of word processing, spreadsheet, and database applications is required.
      • Ability to use workplace technology including email, internet, intranet, and Library database systems.
      • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
      • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
      • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
        The deadline to apply for the job posting is: November 15, 2021.
        If you are interested in applying for the Circulation Desk Assistant position, please click the apply button submit a resume.
        Schaumburg Township District Library is an Equal Opportunity Employer

Keywords: Schaumburg Township District Library, Schaumburg , Circulation Assistant, Other , Schaumburg, Illinois

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