Post Closer (Mortgage)

Company: Key Mortgage Services
Location: Schaumburg
Posted on: January 5, 2022

Job Description:

It is the Post Closer's daily responsibility to track, monitor and clear suspense conditions within the investor's given timeframe. If follow up with a customer is required, the highest standards of professionalism and service are to be followed in any written or verbal communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Review daily investor suspense conditions
Update suspense conditions in Loan Origination System for doc tracking and root cause analysis.
Track, gather and upload any documents required to clear suspense conditions
Refute any invalid investor suspense conditions
Professionally communicate with all departments necessary to obtain documentation in a timely fashion.

Requirements
Familiarity with industry quality control standards and fraud detection methods
Be able to work efficiently in a fast-paced environment
Proficient computer skills including Google Suite, Microsoft Word, and Excel. Experience with Encompass preferred
Excellent people skills
Proficient knowledge of technology including office equipment (printers, scanners, etc)
Minimum 1 years post-closing experience required

Benefits
Medical
Dental
401k
PTO
VTO

Keywords: Key Mortgage Services, Schaumburg , Post Closer (Mortgage), Other , Schaumburg, Illinois