Credit Representative I - :am - :pm

Company: Canon EMEA
Location: Schaumburg
Posted on: January 9, 2022

Job Description:

Overview Contacts customer to discuss account status and request payments. Prepares delinquent accounts for outside collection activities. Work closely with AR daily on cash application. Requires to be proficient in excel use and computer skills to research and key information and run reports. Maintains current receivable account balances, while satisfactorily answering internal and external customers' questions. Responsibilities - Contacts customers to collect past due payments from all accounts and assure fair, courteous and prompt handling of collections matters in order to provide for the prompt turnover of accounts receivable and resolve any disputes/issues/complaints, using oracle and other databases to ensure quick resolutions to issues. - Applies payments and/or credits/adjustments to keep delinquency and bad debt to a minimum, research applications of credit adjustments to assure the customer adjustments or deductions made or taken are reasonable, processed and cleared from customer's account on timely bases. - Prepares information for collection agency and/or attorneys for delinquent accounts, disputes over discrepancies in invoices and negotiates payment plans when needed. - Creates reports necessary to reconcile accounts and to report to management the status of accounts. Prints invoices and statements to send to customer.- Processes miscellaneous paperwork, and update systems as required by credit policy and procedures. - Special projects, as requested by management. Qualifications PLEASE NOTE: As a federal government contractor, we comply with all applicable federal laws, regulations, orders and mandates. As a result, the person performing this role must be fully vaccinated against COVID-19, unless the Company grants an exemption based on a disability/medical condition or sincerely held religious belief. HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Minimum 1 year experience in credit collections and exposure to routine accounting activities.

Keywords: Canon EMEA, Schaumburg , Credit Representative I - :am - :pm, Other , Schaumburg, Illinois