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UP TO $150K* Automotive Franchise Operator - Greater Chicago Area

Company: Christian Brothers Automotive Corporation
Location: Schaumburg
Posted on: January 9, 2022

Job Description:

Company Description

Christian Brothers Automotive - America's Number 1 Automotive Repair Franchise!
Annual compensation up to $150K for a top performer!

Our mission is simple: to create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. All locations are equipped with manufacture-level diagnostic equipment in the shop, with lobbies that are designed to be welcoming and comfortable for guests. We enjoy providing the highest level of customer service while maintaining those original principles. We're excited to find the team member who will provide this experience to the guests!

Job Description

Christian Brothers Automotive is currently seeking a Franchise Operator to lead the team at this state of the art facility. This person will need to strive to provide unmatched service to both our customers and their vehicles, while maintaining honesty and integrity in all communications and service recommendations. The Franchise Operator position is directly responsible for all aspects of the location operations.

Franchise Operator Responsibilities
Implement Christian Brothers Automotive system to achieve store profitability goals
Develop and implement local marketing activities
Recruit, hire and train local employees as required
Follow-up communication with customers after repairs are completed
Manage web portal and online presence
Manage all employees through coaching and career skill development

Qualifications

Previous management experience is required. Additional qualifications include:
At least 5 years experience in automotive repair, preferably in Fixed Operations and/or Service Management
Must have strong interpersonal/communication skills
Strong customer service focus
Ability to effectively lead and manage service manager/writer position
Ability to effectively lead and manage automotive technicians
Solid track record in automotive repair estimating and repair order generation
Significant experience in KPI reporting (ticket averages, car count, labor and parts reporting)
Significant experience in retail sales/service
Windows PC skills, including MS Office
Tekmetric or similar shop management system experience

Physical Requirements Include, But Are Not Limited To
Being on your feet for the majority of the workday (standing, walking, etc)
Occasionally lifting and carrying objects over 50 lbs.
Driving manual transmission vehicles
Keeping a brisk work pace in a high-volume environment
Communicating clearly with customers and team members via phone and computer

Additional Information

What are people saying about us?
Christian Brothers Automotive is consistently recognized as one of the best places to work
Nation's #1 Automotive Franchise
Placed in Top 50 Franchise organizations overall (of over 3000 total) by IFA
Better Business Bureau (BBB) Awards for Excellence Winner of Distinction
INC 5000 fastest growing private companies in America
This specific location is currently rated 4.8/5 on Google
Recent quote from a customer review: "The team here, are very warm, courteous and professional. They are extremely attentive to your needs and ensure the highest level of service with your automotive care. Especially recommended for anyone in need of reasonable prices along with an extra convenience of being shuttled to and from your home while awaiting repairs. Truly A1 service!"

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

Keywords: Christian Brothers Automotive Corporation, Schaumburg , UP TO $150K* Automotive Franchise Operator - Greater Chicago Area, Other , Schaumburg, Illinois

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