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Contracts Supervisor

Company: Canon Solutions America, Inc.
Location: Schaumburg
Posted on: January 9, 2022

Job Description:

US-IL-Schaumburg - US-NJ-Burlington Canon Solutions America, Inc.Requisition ID: 26469Category: Customer Service/SupportPosition Type: Full-TimeOverviewResponsible for the day-to-day management and administration of Service Contract Agreements for a specific part of a region. Delegates and manages workload based on the analysis of available reports and the knowledge of the monthly requirements placed upon the department. Responsibilities- Assists in all areas of Contracts Administration.- Monitors the day-to-day activitiesof all team members through analysis of reports and knowledge of business requirements. - Ensures timely and accurate completion of contract set up, renewal, meter capture, and customer service related activities.- Performs all required management tasks regarding personnel (Interviews, training, employee development, employee discussions).- Responsible for all escalated and difficult Customer Service issues.- Researches billing discrepancies. QualificationsRequires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred.- Degree in business administration.- Minimum of one year of either Supervisory experience or senior administrative role required.- Excellent PC skills required including Excel and Word.- Prior Contracts Administration experience preferred.- Prior customer service experience is required.- Strong oral and written communication skills. Company OverviewAbout our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.If you are not reviewing this job posting on our Careers' site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.#CSA Posting Tags#LI-EF1 #PM20PI160173780

Keywords: Canon Solutions America, Inc., Schaumburg , Contracts Supervisor, Other , Schaumburg, Illinois

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