Posted on: January 12, 2022
Account RepresentativeSchaumburg, IL
TouchTunes provides innovative entertainment and media solutions to
over 75,000 bars, restaurants and other shared spaces worldwide.
Our award-winning music systems spark engagement and encourage
customers to stay longer by creating memorable experiences through
an integrated music platform that includes digital jukeboxes and
TouchTunes uses the power of music and media to inspire emotional
connections in shared spaces, enhancing the way people interact
with each other and their environment. We are proud to provide our
products and services through an extensive network of qualified
local amusement operators.
We are seeking an Account Representative to provide customers with
product or service information to assist them in determining
appropriate merchandise to purchase. S/he recommends additional
products or services to meet customer needs TouchTunes believes
that the most inclusive and diverse culture makes for a better
business and a better world; so we will champion Diversity, Equity
& Inclusion across our business, with our partners and communities,
to celebrate Belonging and help shape a tolerant society. We
strongly encourage people from underrepresented groups to
What your day-to-day looks like:
- Coordinate sales calls with Outside Reps and Operators
- Make outbound calls to existing customers to sell products
- Set process expectations and ensure expectations are met with
Operators, Outside and Inside Sales rep
- Interface with Credit & Collections, Customer Service and
Operations Departments when problems arise
- Provide products information to customers (front line) by
building and maintaining customer relationships
- Enter orders and track shipments of system and related
- Estimate date of delivery to customers based on knowledge of
the companys production and delivery schedules
- Coordinate customer training
- Respond promptly to customers needs and solicits feedback to
- Communicate programs, promotions, and policies to new and
- Perform all other tasks inherent to process data entry
- All related duties as deemed necessary by the Account
What you bring to the table:
- High School diploma required
- 1 to 2 years work experience in a similar position
- Proficiency with all MS Office Suite applications
- Personable and outgoing personality
- Previous customer service or sales experience
- Excellent organization skills and able to manage multiple
- Excellent written/verbal communication skills with the ability
to communicate effectively
- Proactive and autonomous
- A team player
- Self-motivated and driven
- Attention to detail
What is in it for you:
- Working alongside a bunch of super talented and friendly
- A fun, diverse, open and fast-paced environment focused on
family atmosphere and creating an off-the-hook user
- Challenging and stimulating projects.
- Working in a culture that likes to drive constant
- Free Access to a virtual health care application. Long gone are
the days of waiting 8 hours at the clinic.
- Pet insurance.
- Very competitive insurance packages
- Competitive 401K package with company match.
- Flexible working environment.
- In an effort to protect our fellow employees, their families
and our customers, TouchTunes requires all employees working onsite
to receive the COVID-19 vaccination with exemptions only for
limited reasons required by law.
- Ability to perform primarily sedentary work, frequently using a
computer (visual acuity, fine motor skills) and telephone
- Ability to listen, to understand, and to follow oral and
- Ability to exchange information in written format.
- Ability to learn the procedures, functions, and limitations of
- Authorized to work in the United States.
TouchTunes is an Equal Employment Opportunity / Affirmative Action
employer. TouchTunes provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to
race, color, religion, creed, sex, gender identity or expression,
age, national origin or ancestry, citizenship, disability, sexual
orientation, marital status, pregnancy, veteran status, membership
in the uniformed services, genetic information, or any other basis
protected by applicable law. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation, and training.by Jobble
Keywords: Touchtunes, Schaumburg , Account Representative, Other , Schaumburg, Illinois
Didn't find what you're looking for? Search again!