Server

Company: Big Bowl - Schaumburg
Location: Schaumburg
Posted on: May 14, 2022

Job Description:

Job DescriptionBig Bowl is the place for authentic Chinese and Thai cuisine. Committed to using the highest quality ingredients including prime beef and fresh seafood, Big Bowl creates dishes with big and bold flavors. From the housemade curries to the dipping sauces, adults and kids alike will find something to love on the menu. Head to the build‑your‑own stir fry bar to select from a range of vegetables or pick one of the chef's choice combinations from the menu. Drinks include homemade ginger ale made with fresh ginger root, signature cocktails, craft beer and wine from around the globe. The fun, exciting and vibrant atmosphere of Big Bowl only adds to the experience of dining on deliciously prepared food.

• BCBS health insurance & other options including dental
• Employee Assistance Program (EAP)
• Restaurant discounts
• Opportunities for career growth
  
  Caring. Creative. Careers. Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify
  
  Servers are responsible for exceeding guests'expectations by providing efficient, friendly guest service. Teamwork,enthusiasm, food and wine knowledge, the ability to multitask and a high energylevel are necessary for success in this position.Essential Functions
  • Provideefficient, friendly guest service to a 3-6 table section including but notlimited to following all steps of service and bussing the table to ensure apositive guest experience
  • Accuratelyrecord and account for all items ordered, process payments, and balance allsales/receipts in compliance with restaurant policies and procedures
  • Available to work a variety of hours, days and shifts, including weekends
  • Safelyand effectively transport food or beverages to a table of three in a singletrip
  • Safelyand effectively use and operate all necessary tools and equipment
  • Abilityto effectively communicate in order to perform and follow job requirements inwritten and spoken direction
  • Abilityto multitask calmly and effectively in a busy, stressful environment
  • Workin a confined, crowded space of variable noise and temperature levels
  • Ableto move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds,and occasionally move and/or lift up to 50 pounds
  • Abilityto stand and walk for an entire shift and move safely through all areas of therestaurant, which may include stairs, uneven or slick surfaces Key Responsibilities and Duties
    • Ensurethe overall guest experience exceeds expectations and anticipate guests' needs
    • Greetguests with a warm, sincere smile
    • Usetact and good judgement when dealing with guest challenges and respond to guestneeds with patience and courtesy
    • Understandand respond knowledgeably to questions about the restaurant and menu
    • Usesales techniques to present and encourage current promotions to guests
    • Followall steps of service
    • Understandand follow the food allergy procedure and special orders/restrictions
    • Proficiencyin the use and operation of all necessary tools and equipment, including thePOS system and Frequent Diner, Gift Card and Credit Card terminals
    • Complywith all safety and sanitation guidelines and procedures
    • Successfullycomplete alcohol awareness training
    • Followall rules, policies, procedures and conditions of employment, including thoseoutlined in the Employee Handbook
    • Getalong well with others and be a team player
    • Otherduties will be assigned as needed

Keywords: Big Bowl - Schaumburg, Schaumburg , Server, Other , Schaumburg, Illinois