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Senior Business Liaison - Underwriting University

Company: Zurich Insurance Company Ltd.
Location: Schaumburg
Posted on: June 10, 2022

Job Description:

Zurich North America is currently looking for a Senior Business Liaison for our Underwriting University (UWU) organization. - The Senior Business Liaison can work out of a Zurich office or virtually. -Zurich North America's Underwriting University is aligned with Zurich's Technical Underwriting organization to deliver industry, product, and process training to Zurich's Technical Underwriting staff. In this role, you will help Zurich to continue to build upon Underwriting employees' development capabilities to ensure Zurich can hire, retain, and promote top talent to continue to grow Zurich in today's ever-changing marketplace.The Senior Business Liaison will, as assigned, partner with Project Managers, Technical Directors, and other Subject Matter Experts (SME) to facilitate the delivery of training content. The Senior Business Liaison will work autonomously on projects with broad scope, impact, and complexity. The Senior Business Liaison will be responsible to:

  • Lead, define, and facilitate Underwriting University projects, specifically:
    • Work with stakeholders to determine needs and to define and validate project objectives.
    • Identify and compile additional data from tools, documents, etc. to interpret and further refine business needs.
    • Clearly and accurately define and manage project deliverables; clearly document and track via project plan, to include timelines, dependencies, resources, risks/issues, and change management. Project Plan also includes measurement strategy to ensure success criteria/KPIs are achieved.
    • Report progress against plan to UWU and other stakeholders. Influence and negotiate outcomes with stakeholders.
    • Ensure agreed-upon project needs are achieved through collaboration with Instructional Designer and other team members and manage project deliverables.
    • Collaborate on the content design process through UWU instructional design resources, Subject Matter Experts, and third-party vendors, and provide constructive feedback throughout on output quality as the voice of the learner/customer.
    • Remain current on design tool capabilities. May build light projects to facilitate better collaboration with Instructional Designers.
    • Test project content to ensure it meets the defined needs and quality standards.
    • Present, lead, produce, or otherwise support training delivery commensurate with technical experience, in a virtual and in-person environment.
    • Create project dashboards and debriefs as deliverables are completed, to include measurement/impact to business, stakeholders, and learners.
    • Coordinate training sessions and communications to ensure content availability and storage/maintenance, and support participants' learning.
    • Lead the development and implementation of best practices.
    • Partner with Business Units, Shared Services, and other Zurich resources, as appropriate, to leverage enterprise processes and solutions.
    • Identify methodologies and tools to support initiatives that enable a culture that embraces continued professional growth and organizational learning in both traditional and virtual environments.
    • Take a holistic approach to identifying business improvement opportunities, develop solutions, manage initiatives, and identify the required resources. Basic Qualifications Senior Business Liaison Level I: -
      • Bachelors Degree and 6 or more years of experience in the Communications or Project Management areaOR
      • High School Diploma or Equivalent and 8 or more years of experience in the Communications or Project Management areaAND
      • Experience in strategic and operational consulting or business systems integrationBasic Qualifications Senior Business Liaison Level II:
        • Bachelor's Degree and 7 or more years of experience in the Communications or Strategic Management or Project Management areaOR
        • High School Diploma or Equivalent and 9 or more years of experience in the Communications or Strategic Management or Project Management areaOR
        • Zurich Certified Insurance Apprentice including Associate Degree with 7 or more years of experience in the Communications or Strategic Management or Project Management areaAND
        • Experience in strategic and operational consulting or business systemsPreferred Qualifications:
          • Insurance industry knowledge with subject matter expertise in at least one functional insurance discipline, such as Underwriting, Claims, or Risk Engineering
          • Training and development knowledge, including content development (face-to-face and virtual), learning technologies, or learning measurement
          • Experience in Organizational Effectiveness or Change Management methodologies and tools
          • Experience with Virtual Project Development and Virtual Presenting/Producing
          • Strong consultation skills, including change management
          • Strong verbal and written communication skillsThe salary range for this role at the Senior Business Liaison I -is $98,088-$122,600. - The salary range for this role at the Senior Business Liaison II -is $113,360-$141,700. - This is the range Zurich NA in good faith believes is the range of possible compensation for this role at the time of the posting. - Zurich NA may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. - This range may be modified in the future. - This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable. As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time. - -A future with Zurich. What can go right when you apply at Zurich?Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 -. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click to learn more. -As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet - -Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. - -Location(s): AM - Schaumburg, AM - Remote Work (US)Remote Working: YesSchedule: Full Time -Linkedin Recruiter Tag: #LI-AK1 #LI-HYBRID #LI-REMOTE -

Keywords: Zurich Insurance Company Ltd., Schaumburg , Senior Business Liaison - Underwriting University, Other , Schaumburg, Illinois

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