Client Executive

Company: NetApp
Location: Schaumburg
Posted on: June 15, 2022

Job Description:

About NetApp

We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

As a Sales Representative in NetApp's Sales function, you are responsible for selling NetApp's Products and Professional Services to existing NetApp customers, as well as maintaining positive on-going relationships to meet evolving customer needs. Your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling Products and Services. Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions provide support and tools for you to leverage to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and technical skills to be successful in this role.

Essential Functions:
The essential responsibilities of the Sales Representatives are to work directly with customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility that you will be responsible for include:
- Use relationship management techniques to develop selling opportunities within existing customer accounts; penetrate new divisions and organizations within assigned accounts; develop new selling relationships within assigned partner accounts.
- Schedule and attend sales call appointments with customers. Other NetApp sales team members may also participate in the sales call to help qualify the opportunity.
- Determining if customer has a valid need for NetApp products and services.
- Proposing an evaluation test project to enable the customer to test the product or products in their own environment.
- Determining acceptance criteria that a customer could use to determine the success of an evaluation test project.
- Utilizing a consultative approach, discuss business issues with customer and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs.
- Respond to RFP's and follow up with customer.
- Develop an account management plan to sell to customer based on their business need.
- Build and strengthen your business relationship with customers within existing accounts. Ensure that their needs are being met.
- Recommend marketing strategies.
- Provide status information to your Manager including forecast/pipeline information.
- Provide, or facilitate training opportunities for your accounts.
- Identify NetApp customer references that can be utilized when reference selling.

Job Requirements

- Strong verbal and written communications skills including presentation skills.
- Ability to work collaboratively with employees within department and across functions.
- Aptitude for understanding how technology products and solutions solve business problems.
- Ability to convey information clearly and provide analysis as needed to help customer make buying decisions.

Responsibility and Interaction:
Responsibility:
- Having broad expertise or unique knowledge, this individual uses their skills to contribute to the development of company objectives and principles, and to achieve sales function goals in creative and effective ways.
- Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts.

Interaction:
- This individual effectively works with, and influences senior internal personnel within the function, employees in other functions that support the sales effort, and has direct customer contact.
- May successfully coordinate significant projects or initiatives across functional groups.
- Limited management supervision and direction is provided since this individual operates and drives results independently.
- The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects with significant interdependencies.
- May supervise other less senior members within same function.

Education

- Min 8 years of experience is preferred.
- A Bachelor of Arts or Sciences Degree in Electrical Engineer or Computer Science; or related field is required; a Graduate Degree is preferred.
- Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required.

Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.

U.S. Residents Only: In accordance with NetApp's Policy, all U.S. employees of NetApp must be fully vaccinated against COVID-19 if they work at a Company location or remotely. If there is a reason preventing you from receiving the COVID-19 vaccination, you must request and be approved for one of the legally acceptable exemptions and reasonable accommodation must be established.

Nearest Major Market: Chicago
Job Segment: Computer Science, Product Development, Systems Engineer, Electrical Engineering, Pre-Sales, Technology, Engineering, Research, Sales

Keywords: NetApp, Schaumburg , Client Executive, Other , Schaumburg, Illinois