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Mortgage Call Center Rep

Company: LHH
Location: Schaumburg
Posted on: November 20, 2022

Job Description:

Job Description LHH is looking to hire an Mortgage Call Center Rep for a client of ours in Schaumberg, IL- this is a HYBRID ROLE- Hiring ASAP- Please send me your resume to Job Details: Contract to Hire Fully HYBRID Monday- Friday Pay: $22-$26 Must be able to work a Hybrid role, (partially in the Schaumburg office, and partially remotely) 0-2 years admissions recruitment or non-durable goods sales experience. Requirements: Looking for someone with a great personality, tech savvy and very patient Mortgage/ Call center reps would be an ideal candidate Outbound calling/ Metrics driven Systems: Salesforce, Microsoft office suites ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately and complete explain education programs, expected outcomes, student services and financial consideration to students and their support system if it pertains. Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment polices/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals. Secure new inquiries (Personally Developed Leads) by directly asking phone contacts about referrals of others to contact that may be interested in the program offered. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility. Accurately forecast projected new students on a periodic basis for Director of Admissions and Senior level management. Consistently conduct follow-up meetings with all applicants, daily, weekly or as needed to ensure successful matriculation. Effectively communicate with the enrolled students to guide them through the online orientation and help them understand the importance of this activity as well as tracking their progress. Assist other personnel and departments with data collection and problem-solving. Be an active participant in team activities and initiatives. Other duties as required or assigned. KNOWLEDGE, SKILLS AND ABILITIES Communication Skills Detail Oriented Time-Management Skills Organizational Skills Team-oriented Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace. Ability to interact with staff and external relationships in a professional manner, including a demonstrated commitment to customer service. Computer proficiency in Microsoft Office Products (Word, Excel, etc.) Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy The Company will consider qualified applicants with arrest and conviction records

Keywords: LHH, Schaumburg , Mortgage Call Center Rep, Other , Schaumburg, Illinois

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