Billing Representative I - Hybrid work-from-home
Company: Canon Careers
Location: Schaumburg
Posted on: January 27, 2023
|
|
Job Description:
Responsible for the administration and billing of service
agreements. Works in a collaborative environment with Sales, other
administrative departments and Service Management while always
keeping the customers' requirements and satisfaction as a top
priority.- Interacts with customers regularly to ensure accurate
and timely billing.- Reviews and validates pricing and terms of
service agreements and purchase orders. - Responsible for entering
and updating service agreement billing and terms in custom
operating system. - Handles routine dispute resolution and resolves
all internal and customer inquiries through phone, email and
customer ticketing system in a timely manner; escalates unresolved
issues to Lead or Supervisor. - Retrieves and enters meter reads;
retrieves purchase orders for contract renewal.HS Diploma, GED, or
equivalent experience required, plus less than one year of related
experience.- Some college strongly preferred.- Prior administration
experience.- Strong Microsoft Excel skills required along with
effective analytical ability.- ERP experience preferred.- Ability
to complete a high volume of data entry with robust problem-solving
skills are necessary.- Ability to work overtime required,
especially at month end.About our Company - Canon Solutions
America, Inc. empowers companies of all sizes to succeed by
supplying market leading enterprise, production, and large format
printing solutions, supported by exceptional professional service
offerings. With unwavering dedication to promote professional
innovation, Canon Solutions America, Inc. helps drive
sustainability, nurture efficiency, and regulate costs through the
unification of comprehensive digital and traditional printing and
document management solutions. As a wholly owned subsidiary of
Canon U.S.A., Canon Solutions America, Inc. is headquartered in
Melville, NY and has sales and service locations across the U.S.
Our parent company, Canon Inc. (NYSE: CAJ), which earned
approximately $30.4 billion in global revenue in 2020, ranks third
overall in U.S. patents granted in 2020 and was named one of
Fortune Magazine's World's Most Admired Companies in 2020. Canon
Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan,
discretionary profit sharing, discretionary success sharing,
educational assistance, recognition programs, vacation, and much
more. A more comprehensive list of what we have to offer is
available at We comply with all applicable federal, state and local
laws, regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor. We are an EEO/AA employer.
Minority/Female/Individuals with Disabilities/Protected Veterans.
If you are not reviewing this job posting on our Careers' site , we
cannot guarantee the validity of this posting. For a list of our
current postings, please visit us at . #CSAHybrid - This position
is full time and offers a hybrid work schedule requiring you to be
in the office two company designated days a week and an option to
work from home the remainder of the week (unless a specific
business need arises requiring in office attendance on other days).
Note that work schedules and office reporting requirements may
change from time to time based on business needs.#LI-EF1 #PM20
#HYBRID
Keywords: Canon Careers, Schaumburg , Billing Representative I - Hybrid work-from-home, Other , Schaumburg, Illinois
Click
here to apply!
|