Bilingual Medical Scheduler
Company: Aston Carter
Location: Schaumburg
Posted on: January 27, 2023
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Job Description:
Aston Carter is hiring for a large medical facility in Hoffman
Estates, IL! Please apply is qualified Description:---Under the
direction of the Practice Manager and/or Lead Receptionist, greets,
instructs and informs patients in completion of appropriate forms,
HIPAA Notice of Privacy practices, waiting times, and answers
non-medical questions---Checks patients in/out, verifies
demographic and health plan information and accurately enters it
into EPIC, collects payments, and may schedule patient
appointments---Directs other visitors and informs staff when
visitors arrive for appointments---Performs office duties as
directed including answering phones, taking messages, opening mail,
assisting in retrieval of medical charts, chart preparation, charge
entry, etc---Acknowledges and welcomes patients and
visitors---Informs staff of patient/visitor arrival and provides
instruction, assistance and information as to completion of
requires paperwork and waiting times---Answers general questions
about the facility: location, rest rooms, elevators, hours of
operation, etc---Ensures waiting area is clean, tidy, and has
appropriate patient announcements and brochures---As directed,
conveys information to patients and/or visitors---Assistants or
calls for assistance with patients with ambulatory
difficulties---Obtains registration information from patient for
input into EPIC---Checks patients in and out of clinic---Provides
patients with information regarding payment obligations, HIPAA
Notice of Privacy practices, clinic policies, and collects all
required forms and signatures---Schedules appointments into EPIC
according to Practice protocol---Conveys schedule changes to
appropriate staff---Reviews next day's schedules and as directed,
prints out physician schedules in advance of visits---May assist
patients with obtaining appointments at other physician and
hospital sites and/or schedules lab or radiology testing---Pulls
patient charts, files information correctly info patient charts,
and maintains filing system---Prepares charts to clinic and/or
Practice specifications---Collects copays, cash, check, or credit
card payments ensuring patients receive receipts---Ensures change
drawers and cash are secured and appropriate financial procedures
are followed in transferring payments to Corporate Identifies
problematic accounts and directs them to the financial counselor or
the Customer Service Department---Answers multiple lines, screens
calls, takes accurate and detailed messages for all calls including
telephone encounters, directs calls to appropriate support
staff---Understands limits of responsibility by not providing
medical advice to patients---Performs all other
duties/responsibilities as assigned---Travel to other locations as
needed---Team Work: Works effectively with others to accomplish
objectives and goalsQualifications:***Bilingual Spanish***1+ year
of Customer Service ExperienceHigh School Diploma or GED
RequiredComputer proficiency About Aston Carter: Please Note:
Scammers are posing as Aston Carter. We'll never contact you via
Gmail, Telegram, or WhatsApp and we'll never solicit money from
you.At Aston Carter, we're dedicated to expanding career
opportunities for the skilled professionals who power our business.
Our success is driven by the talented, motivated people who join
our team across a range of positions - from recruiting, sales and
delivery to corporate roles. As part of our team, employees have
the opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.Established in
1997, Aston Carter is a leading staffing and consulting firm,
providing high-caliber talent and premium services to more than
7,000 companies across North America. Spanning four continents and
more than 200 offices, we extend our clients' capabilities by
seeking solvers and delivering solutions to address today's
workforce challenges. For organizations looking for innovative
solutions shaped by critical-thinking professionals, visit
AstonCarter.com. Aston Carter is a company within Allegis Group, a
global leader in talent solutions.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.If you
would like to request a reasonable accommodation, such as the
modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email astoncarteraccommodation@astoncarter.com
(%20astoncarteraccommodation@astoncarter.com) for other
accommodation options. However, if you have questions about this
position, please contact the Recruiter located at the bottom of the
job posting. The Recruiter is the sole point of contact for
questions about this position.
Keywords: Aston Carter, Schaumburg , Bilingual Medical Scheduler, Other , Schaumburg, Illinois
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