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Bilingual Medical Scheduler

Company: Aston Carter
Location: Schaumburg
Posted on: January 27, 2023

Job Description:

Aston Carter is hiring for a large medical facility in Hoffman Estates, IL! Please apply is qualified Description:---Under the direction of the Practice Manager and/or Lead Receptionist, greets, instructs and informs patients in completion of appropriate forms, HIPAA Notice of Privacy practices, waiting times, and answers non-medical questions---Checks patients in/out, verifies demographic and health plan information and accurately enters it into EPIC, collects payments, and may schedule patient appointments---Directs other visitors and informs staff when visitors arrive for appointments---Performs office duties as directed including answering phones, taking messages, opening mail, assisting in retrieval of medical charts, chart preparation, charge entry, etc---Acknowledges and welcomes patients and visitors---Informs staff of patient/visitor arrival and provides instruction, assistance and information as to completion of requires paperwork and waiting times---Answers general questions about the facility: location, rest rooms, elevators, hours of operation, etc---Ensures waiting area is clean, tidy, and has appropriate patient announcements and brochures---As directed, conveys information to patients and/or visitors---Assistants or calls for assistance with patients with ambulatory difficulties---Obtains registration information from patient for input into EPIC---Checks patients in and out of clinic---Provides patients with information regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies, and collects all required forms and signatures---Schedules appointments into EPIC according to Practice protocol---Conveys schedule changes to appropriate staff---Reviews next day's schedules and as directed, prints out physician schedules in advance of visits---May assist patients with obtaining appointments at other physician and hospital sites and/or schedules lab or radiology testing---Pulls patient charts, files information correctly info patient charts, and maintains filing system---Prepares charts to clinic and/or Practice specifications---Collects copays, cash, check, or credit card payments ensuring patients receive receipts---Ensures change drawers and cash are secured and appropriate financial procedures are followed in transferring payments to Corporate Identifies problematic accounts and directs them to the financial counselor or the Customer Service Department---Answers multiple lines, screens calls, takes accurate and detailed messages for all calls including telephone encounters, directs calls to appropriate support staff---Understands limits of responsibility by not providing medical advice to patients---Performs all other duties/responsibilities as assigned---Travel to other locations as needed---Team Work: Works effectively with others to accomplish objectives and goalsQualifications:***Bilingual Spanish***1+ year of Customer Service ExperienceHigh School Diploma or GED RequiredComputer proficiency About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Schaumburg , Bilingual Medical Scheduler, Other , Schaumburg, Illinois

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