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Credit and Collections Representative

Company: Network Distribution
Location: Schaumburg
Posted on: March 16, 2023

Job Description:


  • Independently prioritize and execute daily collection activities; contact customers for payment via telephone and email, document and maintain timely collection notes in SAP collection tool and establish appropriate follow-up.
  • Maintain or improve departmental and organization key performance indicators including; Days Sales Outstanding, Past Due and Current Percentage, Average Days Delinquent and Collection Effectiveness Index.
  • Perform all related credit activities for assigned customers with credit limits up to $15,000.00. This includes but is not limited to new customer approvals, credit limit adjustments, basic financial statement analysis and interpretation, contract reviews, DNBi interpretation, and obtaining both bank and trade references.
  • Perform root cause analysis to resolve current and mitigate future, invoice disputes, billing issues, and deductions.
  • Effectively communicate both verbally and in writing across all levels of the organization.
  • Establish and maintain effective, cooperative and collaborative working relationships with Members, customers and cross-functional teams. WHO YOU ARE:
    • Basic understanding of financial statements and DNBi reports
    • Strong communication, time management, and problem solving
    • Detail oriented with high degree of accuracy
    • Experience with Excel is required
    • Strong customer service skills WHAT YOU'LL NEED:

      Work History Requirements:
      • 2 - 5 years Credit/Collection experience in a high volume environment
      • Proficient in use of Microsoft Outlook, Word and Excel
      • SAP T-Codes - Credit/Collections preferred
      • FSCM SAP Collection Tool & Correspondence preferred Education Requirements:
        • College graduate with degree in Business Administration, Accounting, or Finance preferred or equivalent experience BENEFITS AND CULTURE:
          • Generous PTO structure
          • Hybrid work schedule
          • NEW AND IMPROVED Parental Leave
          • Medical, Dental, Vision plans fit for your budget
          • FUN work environment and LOTS of engagement activities
          • Flexible scheduling
          • Tuition reimbursement
          • Paid Volunteer time off
          • HSA/FSA options
          • Profit sharing contributions
          • AND SO MUCH MORE!!!

Keywords: Network Distribution, Schaumburg , Credit and Collections Representative, Other , Schaumburg, Illinois

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