Hyatt Regency Schaumburg Full-Time Front Desk Supervisor
Company: Marcus Corporation
Location: Schaumburg
Posted on: March 16, 2023
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Job Description:
Job Description Hyatt Regency Schaumburg Full-Time Front Desk
Supervisor - ( 220000RO ) **Description**The Hyatt Regency
Schaumburg is an upscale hotel located across from the Woodfield
Mall and just 15 minutes from O'Hare. The Hyatt Regency Schaumburg
was recently renovated to satisfy a discerning clientele who share
a common need for value without sacrifice. An integral part of the
Hyatt Regency Schaumburg's success will be attributed to this
position with a hands on approach to guest satisfaction and service
team stewardship that will dictate first and lasting impressions
people have of the Hyatt Regency Schaumburg. We are currently
seeking a **Full-Time Front Desk Supervisor** **POSITION PURPOSE:**
Assists Front Desk Management with overseeing all Front Office
Operations to insure profitability, control costs and quality
standards to insure total guest satisfaction. Supervises front desk
staff and assists with greeting guests, checking guests in and out,
handling guest requests and complaints, and handling group
check-ins. **We Offer the Following Benefits:*** Free Shift meal *
Travel, dining and movie discounts * Health, Dental & Vision
coverage and Life insurance * Short-term and Long-term Disability
pay * Dividend Reinvestment Program * Matching 401K **ESSENTIAL
FUNCTIONS:**- Supervises front desk staff, reservations, and bell
staff as needed. - Supports training of front desk staff on hotel
policies, practices and procedures. - Assists in check in/ check
out of guests or any related guest service activity. - Performs
manual and computer posting of transactions; handles money, credit
cards, and checks. - Deals with guest concerns. Provides directions
and answers guest questions. - Performs additional duties or
projects as assigned by Front Office Manager. **POSITION
REQUIREMENTS:**- Previous front desk experience required. - Good
communication, math skills, and problem solving abilities. -
Supervisory and organizational skills. - Ability to walk/stand for
long periods of time. - Ability to multi-task. - Meet deadlines for
assignments and projects. Equal Opportunity Employer**Primary
Location**: United States-Illinois-Schaumburg Hyatt Regency
Schaumburg
Keywords: Marcus Corporation, Schaumburg , Hyatt Regency Schaumburg Full-Time Front Desk Supervisor, Other , Schaumburg, Illinois
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